Floor Manager

BM Stores; Harlow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking a Floor Manager for their Harlow store. The ideal candidate will support day-to-day operations, leading and motivating a team to deliver exceptional service and meet performance targets. Key responsibilities include ensuring operational standards, driving KPIs, and fostering a positive store culture. Experience in retail or hospitality management is required, along with strong leadership and communication skills. Join us to be part of our growth and success journey!

Benefits

Competitive salary + bonus potential

Up to 33 days' holiday

10% discount at B&M and Heron Foods

Clear career path with real progression opportunities

Exclusive colleague perks & wellbeing support

Qualifications

• Experience managing a team in retail or hospitality.

Responsibilities

• Deliver excellent service and maintain strong visual and operational standards.
• Support, develop and motivate your team to hit sales and performance targets.
• Ensure the store meets all legal, safety, and operational requirements.
• Drive KPIs and manage performance effectively.
• Contribute to a positive, high-performing store culture.

Skills

Strong leadership

Communication skills

Organisational skills

Hands-on approach

Flexibility

Ability to make confident decisions

Passion for retail

Job description

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Are you a Supervisor, Team Leader or Assistant Manager looking to step up? Want to be part of a fast-growing retailer with real career development? Then look no further, B&M is hiring a Floor Manager to join our Harlow store team!

As Floor Manager, you'll support the Store Management team in running day-to-day operations. You'll lead by example, motivate your team, and ensure exceptional store standards and customer experience.

Key Responsibilities

• Deliver excellent service and maintain strong visual and operational standards
• Support, develop and motivate your team to hit sales and performance targets
• Ensure the store meets all legal, safety, and operational requirements
• Drive KPIs and manage performance effectively
• Contribute to a positive, high-performing store culture

Qualifications

• Experience managing a team in retail or hospitality
• Strong leadership, communication and organisational skills
• A hands‑on approach with a flexible, 'can do' attitude
• Ability to think on your feet and make confident decisions
• Passion for retail and delivering great service

Benefits

• Competitive salary + bonus potential
• Up to 33 days' holiday
• 10% discount at B&M and Heron Foods
• Clear career path with real progression opportunities
• Exclusive colleague perks & wellbeing support

We're entering a new chapter under inspiring leadership that's committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people‑first approach - making this the perfect time to join us and help shape the future of B&M!

We're one of the UK's fastest-growing retailers, with over 780 stores and more on the way, so our growth means big opportunities.

Ready to take the next step in your retail career? Apply now and join the B&M journey!

B&M is an equal opportunity employer. We're committed to creating an inclusive and diverse workplace