Fleet Admin & Transport Assistant

Daniel Owen Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading transport management company is seeking a Fleet Admin & Transport Assistant to oversee fleet operations and administration. This full-time, office-based role in Essex requires excellent organizational skills and a clean UK driving license. The ideal candidate will have experience in fleet coordination and a solid understanding of vehicle regulations. Join us to ensure our fleet operations run smoothly and efficiently.

Qualifications

• Full, clean manual UK driving licence, including HGV licence (Category C).
• Demonstrable experience in fleet administration or coordination role.
• Strong administrative skills with experience in fleet management systems.

Responsibilities

• Administer and monitor fleet vehicles.
• Maintain accurate digital and hard copy records.
• Respond to customer service queries from stakeholders.

Skills

Fleet administration

Customer service

Vehicle maintenance knowledge

Attention to detail

Tools

Sage software

Job description

Fleet Admin & Transport Assistant
Permanent
Based in Essex
Office based
36 hours per week

Role Overview

You'll be responsible for the daily administration of all fleet, vehicle, and transportation activities, ensuring smooth operations and compliance. You'll also manage and control the company's plant equipment to meet all health & safety and reporting requirements.

Key Responsibilities

• Assist with the administration, maintenance, and monitoring of fleet vehicles.
• Maintain accurate and compliant digital and hard copy records.
• Respond to customer service queries from internal and external stakeholders.
• Monitor and process correspondence via the shared fleet mailbox.
• Escalate issues to the Fleet Manager or relevant personnel as needed.
• Update vehicle and asset registers, including PCN logs and parking permits.
• Securely store and manage vehicle keys and related assets.
• Investigate and process PCNs, including cost recuperation communications.
• Conduct regular vehicle inspections and maintain associated documentation.
• Arrange hire and termination paperwork for vehicle rentals.
• Transport goods and deliver/collect vehicles up to 3.5T GVW.
• Liaise with third-party suppliers and provide cover for the Fleet Manager during absences.
• Perform basic vehicle maintenance (e.g., oil, fluids, bulbs, wipers).
• Use jump packs/leads for non-start vehicles (training provided).
• Ensure idle vehicles are regularly started and ready for use.

About You

• Full, clean manual UK driving licence, including HGV licence (Category C).
• Demonstrable experience in a similar fleet administration or coordination role
• Solid understanding of fleet, vehicle, and vehicle licensing regulations.
• Broad knowledge of vehicle maintenance and administration processes, including MOTs, servicing, repairs, and PCN handling.
• Strong administrative skills with attention to detail, experience of using fleet management systems would be beneficial.
• Excellent communication and customer service abilities.
• Flexible and adaptable approach to work.
• Comfortable with basic vehicle maintenance tasks.
• Able to work independently and as part of a team.
• Experience raising purchase orders using Sage software or similar systems , or willingness to learn.