Fleet Account Executive

Pentagon Group; Shipley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company in the UK is seeking an experienced team member to provide back-end support in fleet sales and manage key accounts. The ideal candidate will have exceptional customer service skills and enjoy collaborating with the sales team. This office-based role offers a comprehensive benefits package and is designed for candidates who are passionate about exceeding targets and delivering great service.

Benefits

31 days holiday per year

Discounted days out

Fully funded qualifications

24-hour mental health support

Pension scheme contributions

Qualifications

• Experience in fleet sales or account management.
• Skilled at building and maintaining strong customer relationships.
• Ability to manage multiple accounts efficiently.
• Passionate about delivering exceptional service.

Responsibilities

• Provide back-end support to Business Development Managers.
• Manage key accounts and ensure timely responses.
• Support the sales team in achieving targets.
• Prepare reports on account activities.

Skills

Exceptional Customer Service skills

Strong communication skills

Rapport building skills

Motivation and drive

Detail-oriented

IT Systems knowledge including Microsoft Office

Job description

Overview

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

Responsibilities

You will be:

• Provide back-end support to Business Development Managers with the sales of cars and LCVs.
• Manage key accounts, ensuring stock lists are sent and quotes and enquiries are responded to in a timely manner.
• Consistently meet Lease Co SLA's and other customer-agreed KPI's.
• Coordinate with internal departments to ensure timely delivery and customer satisfaction.
• Assist with quotes and pricing manually or on Leaselink.
• Monitor and manage internal processes related to fleet accounts.
• Support the sales team in achieving sales targets and overall company growth.
• Populate internal and external smartsheets with updates and data.
• Deal efficiently with customer requests and queries to ensure total customer satisfaction, within agreed SLA's in terms of timescale.
• Prepare reports on account activities and performance.

Screening questions

• Do you have experience in fleet sales or account management?
• Are you skilled at building and maintaining strong customer relationships?
• Do you thrive in a team environment and enjoy collaborating to achieve goals?
• Are you passionate about delivering exceptional service and ensuring customer satisfaction?
• Do you have a keen eye for detail and the ability to manage multiple accounts efficiently?

What to expect in return

In return, we'll take the time to give you all the support and personal development you need to build a successful career with the Pentagon Group. This position is an office based, 5 days working week Monday-Friday.

Who are we looking for?

You will need to have:

• Exceptional Customer Service skills.
• Strong and effective communication skills.
• Brilliant rapport building skills.
• Motivation and drive.
• An enthusiasm and passion for exceeding targets.
• Knowledge of IT Systems including Microsoft Office
• A full, UK driving licence. (preferred)

Why choose us?

At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come. For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!

https://www.pentagon-group.co.uk/recruitment

Benefits

Have you heard about our benefits? When you join Pentagon, from Day 1 you’ll have access to a comprehensive benefits package including:

• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & family Customer Referral Payments
• Discounts on products and services that we provide for family and friends.