Fitness Manager

Gbs Uk; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fitness company in Greater London seeks a Fitness Manager to oversee gym operations and enhance member engagement. The ideal candidate will lead a team of fitness trainers, manage gym standards, and ensure compliance with Health & Safety policies. A passion for fitness and a Level 2 qualification in fitness instruction are required. This role offers benefits like a company pension, discounts with training providers, and a free gym membership for you and a guest.

Benefits

Flexible working hours

Company pension scheme

Free gym membership

Qualifications

• Passion for health, fitness, and well-being.
• Ability to lead teams and deliver member experiences.
• Commitment to service and compliance standards.
• Track record of success in a fitness environment.

Responsibilities

• Lead member engagement initiatives to improve satisfaction.
• Manage and motivate fitness trainers effectively.
• Oversee Group Exercise timetable and team training.
• Ensure compliance with Health & Safety policies.
• Perform administrative tasks to support the GM.

Skills

Team leadership

Customer service

Operational management

Fitness instruction

Education

Level 2 qualified Fitness Instructor or in process

Job description

Role: Fitness Manager

As a Fitness Manager with The Gym Group you will support the General Manager in the successful running of the gym and will deputise in their absence. You will be passionate about fitness and keen to embrace our members, our teams and embed our culture. You will embody our company values, supporting and encouraging others to do the same.

Responsibilities

• Responsibility for our member engagement by leading our in‑gym service offering with the goal of driving our member satisfaction scores forward.
• Line management and leadership of our team of fitness trainers. Engaging and motivating them to be their best every day, role modelling the gym groups values.
• Take ownership of our Group Exercise offering by developing the class timetable and upskilling the team to deliver.
• Bring a result‑driven mindset with a keen interest in driving the commercial performance of the gym.
• Make sure high operational standards on site are met through effective management of cleaning and maintenance check procedures, including liaising with and managing 3rd‑party suppliers.
• Ensure full compliance with company Health & Safety policies and completion of daily, weekly, and monthly checks.
• Support the GM with onsite admin tasks including rotas, time tracking and security checks.
• Act as a keyholder for the gym in support of the GM, being a point of call for emergencies.
• Work as a PT in the gym around your employed hours, managing your own time and business, and retain 100% of your earnings with no annual licence fee.

Qualifications & Experience

• Have a passion for health, fitness, well‑being, and all‑round excellence.
• You thrive off leading teams from the front and by example, happy to get stuck in and set the standard for member experience.
• Have an unwavering commitment to understand the expectations of your members.
• Can work within the compliance parameters whilst delivering the highest service levels possible during the day‑to‑day running of the gym.
• Have a proven track record of success and are eager to bring that winning attitude to The Gym.
• Are a Level 2 qualified Fitness Instructor or are currently studying for the qualification.

Benefits

• Flexibility & freedom – we welcome discussions around working flexibly at the gym.
• Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers.
• Company pension scheme.
• Access to an online social communication and engagement platform with amazing benefits and discounts.
• Options for season ticket loans.
• Employee Assistant Programme supported by our Wellbeing hub.
• Cashplan Healthcare Scheme.
• A free gym membership for yourself and a friend or family member.