Fitness Club Assistant Manager — Lead, Inspire & Grow

United FP; Inverness, Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fitness organization in Inverness is seeking an Assistant Manager to support club operations and enhance service quality. The ideal candidate will have previous leadership experience in retail or fitness, a passion for customer care, and strong organizational skills. You will assist in recruitment, monitor club performance metrics, and ensure a clean and welcoming environment for members. This role offers a chance to grow in a dynamic, judgement-free workspace that values teamwork and community support.

Qualifications

• Minimum of 18 years of age.
• Excellent customer service skills with a high degree of member care.
• Previous experience leading teams in retail or fitness.
• Reliable, detail-oriented, and able to work independently.

Responsibilities

• Assist in recruiting and interviewing member service representatives.
• Drive club metrics in alignment with performance.
• Lead by example to inspire teammates.
• Monitor inventory and sales numbers with club manager.
• Ensure cleanliness and uphold company standards.

Skills

Customer Service skills

Team leadership

Organizational skills

Motivation

Education

High School Diploma/GED equivalent

Job description

A leading fitness organization in Inverness is seeking an Assistant Manager to support club operations and enhance service quality. The ideal candidate will have previous leadership experience in retail or fitness, a passion for customer care, and strong organizational skills. You will assist in recruitment, monitor club performance metrics, and ensure a clean and welcoming environment for members. This role offers a chance to grow in a dynamic, judgement-free workspace that values teamwork and community support.