Fire & Security Technical Support Engineer

BluetownOnline Ltd; Birkenhead; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A national fire and security company is looking for a Fire & Security Technical Support Engineer. This permanent, full-time position offers a hybrid work model, allowing you to work mainly from home while supporting a network throughout the UK. You will provide technical support, training, and development, ensuring high operational practices and standards. The competitive salary ranges from £40,000 to £50,000 with additional benefits such as a company vehicle and a performance-related bonus.

Benefits

Performance-related company bonus scheme

Company vehicle

Laptop, tablet and/or mobile

Qualifications

• Experience is essential in commissioning fire and security systems.
• Providing onsite and remote technical support is required.
• Ability to onboard new franchises and ensure high operational standards.

Responsibilities

• Provide technical support across the UK franchise network.
• Conduct training and development for staff.
• Ensure consistent technical standards across all branches.

Skills

Experience in commissioning fire and security systems

Technical support skills

Training and development

Strong operational practices

Tools

Laptop

Tablet

Mobile device

Job description

Job Description

Job Title: Fire & Security Technical Support Engineer

Location: National UK-Wide with regular travel

Salary: £40,000 - £50,000 per year dependent on experience

Job Type: Permanent, Full Time (Monday-Friday 8am-5pm, with flexibility to meet business needs)

We are excited to offer a fantastic opportunity to join our Branch Support Team in a senior, influential position within our growing national business. This hybrid role allows you to work mainly from home while providing technical support, training and development across our UK-wide franchise network.

This is a varied, hands-on, and highly collaborative role. You'll be providing remote and on-site support for maintenance, installation, commissioning, auditing and training activities, helping to raise engineering capability and ensure consistent technical standards across all branches. You'll also play a key role in onboarding new franchises, helping them establish strong operational practices from day one. Travel and occasional overnight stays will be required.

Please note: Experience in commissioning fire and security systems is essential.

The Package:

• Hybrid/home-based role with field visits across the UK
• Competitive salary: £40,000 - £50,000 DOE
• Performance-related company bonus scheme
• Company vehicle
• Laptop, tablet and/or mobile...