Fire and Security Engineer

Thrive SW; Gloucester; On-site; GBP 40,000 - 45,000; Full time

Job summary

A growing fire and security solutions provider in Gloucester seeks a Fire and Security Engineer to handle service, maintenance, and installation works. The role emphasizes customer service and teamwork, rewarding excellent performance with a competitive salary between £40,000 and £45,000, overtime opportunities, and extensive training. Candidates should have strong communication skills and preferably some experience in fire alarm systems. Enjoy a supportive work environment as part of a dedicated team focused on continuous learning.

Benefits

Company vehicle

Pension

Training course

Holidays

Qualifications

• Strong dedication to providing excellent customer service.
• Exceptional telephone etiquette.
• Good understanding of fire alarm systems, desirable GENT or TYCO experience.
• Previous experience in installation or maintenance essential.

Responsibilities

• Foster effective communication with customers.
• Collaborate as part of a team in a specific area.
• Conduct site installations and preventative maintenance.
• Complete necessary paperwork after job completion.
• Handle customer inquiries promptly.
• Support company policies and best practices.

Skills

Customer service

Team collaboration

Fire alarm systems knowledge

Computer proficiency

Tools

Company vehicle

Company tools

Job description

Fire and Security Engineer

£40-45k basic for 40 hours per week, overtime available

Company Van

Are you a Fire and Security Engineer based within commuting distance to Bristol and happy to cover both Service and Maintenance but mix it up with some installation works?

Due to a number of contract wins this small but rapidly growing company located in Bristol is recruiting for the following positions: Senior Fire and Security Engineer / Fire and Security Engineer.

They are professional, innovative, and inclusive, working in partnership with an established Bristol based Facilities Management Company. Our focus is on providing high quality fire and security solutions across the South West and South Wales regions mainly within the FM and M&E sectors.

With a strong emphasis on investing in our team’s development, every member of our staff is enrolled in a recognised Level 3 FIA course within the first six months of employment.

Roles and responsibilities:

• Foster effective communication between the company and our valued customers.
• Collaborate as part of a team, covering a specific geographical area.
• Execute site installations in accordance with specifications and plans.
• Conduct planned preventative maintenance in line with contractual agreements.
• Ensure all necessary paperwork is completed after job completion.
• Handle customer inquiries promptly and professionally.
• Assist with technical questions and concerns.
• Uphold high standards in team working practices.
• Support company policies and best practices, especially regarding the protection of sensitive customer information.
• Be responsive to any reasonable requests from management.

Summary of Capabilities/Competencies:

• A strong dedication to providing excellent customer service.
• Exceptional telephone etiquette.
• Proficiency in working with computers.
• A collaborative and team‑oriented mindset.
• A good understanding of fire alarm systems (Desirable GENT or TYCO experience).
• Previous experience within an installation or maintenance position is essential.

REMUNERATION PACKAGE

• Salary £40,000 to £43,000.
• Overtime available.
• Weekly On‑Call Standby Allowance (1 in 4).
• Company vehicle.
• Company tools.
• Pension.
• Holidays.
• Other benefits – phone, laptop, etc.
• Working hours 8:30 am – 5 pm.
• Company guarantee for full training and/or refresher course to complete Level 3 FIA training within the first six months of employment.

APPLY NOW or get in touch with Gary Cornes and be a part of a forward‑thinking organisation that values continuous learning and professional growth, and work alongside a dedicated team committed to excellence.