Fire Alarm Service Engineer

Trinity Fire & Security Systems; Kemp Town Estate; On-site; GBP 58,000; Full time

Job summary

A leading fire and security firm in the United Kingdom is looking for an experienced Service Engineer to maintain and support fire alarm, CCTV, and access control systems. The role offers an on-target earnings potential of £58,000 including overtime and bonuses. Responsibilities include delivering planned maintenance, conducting service calls, and ensuring compliance with regulatory standards. Benefits include a competitive salary, holiday entitlement, pension, and ongoing training opportunities.

Benefits

Competitive base salary with uncapped commission

23 days' holiday plus bank holidays

Company vehicle and fuel card

Employee Discount Programme

Pension via Royal London

Life Assurance

Referral bonus of up to £2,000

Ongoing training and career development

Qualifications

• Experience in fire and security systems maintenance.
• Ability to carry out remedial works and small installations.
• Sound technical understanding of building services.

Responsibilities

• Deliver planned maintenance and reactive service calls.
• Communicate effectively with customers.
• Maintain accurate records of service and performance.

Skills

Strong diagnostic and problem-solving abilities

Excellent communication and customer service skills

Education

Basic electrical safety training (ECA)

Tools

Fire systems: Gent, Notifier, Advanced, Protec

CCTV: HikVision, Avigilon, Dahua

Intruder systems: Galaxy, Texecom

Access Control: Paxton, Honeywell, Gallagher

Job description

Service Engineer - Fire & Security Systems (Fire Alarm, CCTV, Access Control, Intruder)Location: South Coast On Target Earnings: £58,000 - This figure represents the average potential earnings, including overtime, call-outs, travel pay and bonus payments, Trinity Fire & Security Systems are seeking an experienced Service Engineer to deliver high-quality maintenance and support across our client portfolio, ensuring system integrity and compliance. You'll carry out scheduled servicing, maintenance, and minor remedial work, ensuring all systems perform effectively and meet regulatory and company standards. Working as part of a skilled regional team, you'll be supported by dedicated service administrators and technical specialists.

Responsibilities

• Deliver planned maintenance and reactive service calls to Fire and Security systems.
• Communicate effectively with customers, providing updates and technical insights.
• Identify and carry out remedial works and small installations in line with service guidance.
• Maintain accurate records of service and performance.

Systems You’ll Work With

• Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
• CCTV: HikVision, Avigilon, Dahua
• Intruder: Galaxy, Texecom
• Access Control: Paxton, Honeywell, Gallagher

Qualifications

• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.
• Basic electrical safety training (ECA) and sound technical understanding of building services.

Benefits

• Competitive base salary with uncapped commission and paid overtime.
• 23 days' holiday, increasing with service, plus bank holidays.
• Company vehicle and fuel card.
• Employee Discount Programme - savings across 800+ retailers.
• Pension via Royal London, Life Assurance, and Employee Assistance Programme.
• Referral bonus of up to £2,000.
• Ongoing training and career development opportunities.