Fire Alarm Engineer

SER Limited; Newbury; On-site; GBP 36,000 - 42,000; Full time

Job summary

A fire and security business in Newbury is seeking an experienced Fire Alarm Engineer to join their service and maintenance team. The role involves servicing and maintaining fire alarm systems in commercial settings, primarily large retail environments. Candidates should have experience with Advanced and Kentec panels and possess strong fault-finding skills. The position offers a supportive management structure, trust-based work culture, and various employee benefits including 21 days holiday plus bank holidays.

Benefits

21 days holiday plus bank holidays

Bonus and incentives

Training and progression

Sick pay

Door to door travel

Qualifications

• Experience servicing and maintaining fire alarm systems.
• Knowledge of Advanced and Kentec panels is preferred.
• Full UK driving licence is required.

Responsibilities

• Service and maintain fire alarm systems.
• Fault finding and repairs.
• Professional interaction with clients on-site.

Skills

Service and maintenance of fire alarm systems

Strong fault-finding ability

Customer-facing skills

Good communication skills

Tools

Advanced panels

Kentec panels

Job description

Fire Alarm Engineer

Service, Maintenance & Small Works

Newbury

£36,000 - £42,000 DOE.

Door to door travel, 21 days holiday plus bank holidays (goes up with each year served), bonus and incentives, training and progression, sick pay.

The Role

An established, NSI Gold accredited fire and security business is looking for an experienced Fire Engineer to join its service and maintenance team. This is a field‑based role focused on servicing, maintaining and carrying out small works on commercial sites, primarily large retail environments.

Engineers are trusted to manage their own diaries and workloads, with a supportive and hands‑on management team that regularly meets engineers on site and in person. Installation works are handled by a separate install team, allowing you to focus on service and maintenance.

Key Responsibilities

• Service and maintain fire alarm systems
• Fault finding and repairs
• Small works and minor system alterations
• Working to current fire safety standards and regulations
• Completing job sheets and reports accurately
• Professional interaction with clients on site

Systems Worked On

• Advanced
• Kentec

Working Hours

Monday to Friday - 8:30am - 5:00pm

Overtime

• Weekdays & Saturdays: Time and a Half
• Sundays: Double Time
• Overtime is available but not excessive

What This Role Offers

• Trust‑based working culture
• Freedom to manage your own diary
• Supportive and approachable management
• Regular face‑to‑face catch‑ups with management and other engineers
• Long‑term, stable contracts with national clients
• Clear separation between install and service work

What We're Looking For

• Experience servicing and maintaining fire alarm systems
• Knowledge of Advanced and Kentec panels (preferred)
• Strong fault‑finding ability
• Comfortable working independently
• Good customer‑facing and communication skills
• Full UK driving licence

How to Apply

If you're an experienced Fire Alarm Service Engineer with a passion for making a real difference, we'd love to hear from you. To apply, simply submit your CV or call Courtney Gilgunn for more information.