Financial Assessment and Benefits Officer

4Recruitment Services; England; Remote; GBP 30,000 - 40,000; Full time

Job summary

A public service recruitment agency is looking for a Financial Assessment & Benefits Officer to join their remote team. This role involves carrying out financial assessments for social care services, providing welfare benefits advice, and maintaining compliance records. The ideal candidate will have experience in social care financial assessments and strong communication skills. This position offers the opportunity to work from home with a contract until December 2025.

Qualifications

• Proven experience in social care financial assessments and welfare benefits.
• Strong knowledge of care charging policies and assessment procedures.
• Ability to manage a caseload independently.
• Excellent communication skills and customer-focused approach.

Responsibilities

• Carry out financial assessments for residents receiving chargeable social care services.
• Provide accurate welfare benefits advice.
• Maintain records for billing, compliance, and audit purposes.

Skills

Social care financial assessments

Welfare benefits advice

Communication skills

Customer-focused approach

IT skills

Tools

Mosaic

Job description

Financial Assessment & Benefits Officer

Location: Home-based, fully remote (Reading Borough Council IT equipment collected on day one)
Contract: Until December 2025, with potential to extend

About the Role

Reading Borough Council is seeking an experienced Financial Assessment & Benefits Officer to join the Client Finances team.

Key responsibilities include:

• Carrying out financial assessments for residents receiving chargeable social care services
• Providing accurate welfare benefits advice
• Maintaining records for billing, compliance, and audit purposes
• Explaining complex charging policies clearly and supportively to residents and families
• Working collaboratively with Social Care, Accounts Receivable, Legal, and external agencies such as the DWP

Candidate Requirements

• Proven experience in social care financial assessments and welfare benefits
• Strong knowledge of care charging policies, welfare entitlements, and assessment procedures
• Ability to manage a caseload independently and meet deadlines
• Excellent communication skills with a customer-focused approach
• Experience using Mosaic (social care case management system)
• Strong IT and organisational skills

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)