Finance Support Assistant

Leicestershire County Council; Glenfield; On-site; GBP 20,000 - 30,000; Full time

Job summary

A local government authority in Glenfield seeks a Finance Support Assistant to process payments accurately and on time. The ideal candidate will have an NVQ level 2 in Finance or Business Administration, strong customer service skills, and experience with financial systems. Flexible working arrangements are available to suit individual circumstances. Join a vibrant team committed to delivering essential care services.

Qualifications

• Experience of working with computerised financial systems.
• Strong understanding of financial control within processes.
• Commitment to quality customer service.

Responsibilities

• Process payments accurately and on time.
• Manage weekly and monthly payment runs.
• Reconcile payments and resolve discrepancies.
• Liaise with providers for payment queries.
• Analyse weekly reports for pending payments.

Skills

Attention to detail

Customer service

Effective communication

Ability to work under pressure

Adaptability to change

Education

NVQ level 2 qualification in Finance or Business Administration

Tools

MS Word

MS Excel

Job description

Leicestershire County Council is looking to appoint a Finance Support Assistant within our Managed Payments Team. In this role, you will play a vital part in enabling the timely and accurate payments of providers delivering essential care services, which include Residential Care, Shared Lives, Home Care, Day Services and Supported Living. The role ensure payments are processed efficiently and in line with agreed payment schedules, supporting both our providers and the people who rely on these services. We are looking for applicant, who like being part of a vibrant team and enjoy working in a fast-paced financial environment serving the citizens of Leicestershire and attending to Internal teams. Being customer focused, understanding the fundamentals of finance and be motivated to deliver change and strive within a performance management culture. This post will provide an excellent opportunity to gain experience and understanding of Local Government Finance by being a member of Corporate Resources, working with key stakeholders and partners across all levels.

Responsibilities

• Process payments accurately and on time.
• Managing weekly and monthly payment runs.
• Reconcile payments and resolve discrepancies promptly.
• Analyse weekly reports to identify pending payments and take corrective action.
• Investigate and analyse negative payments.
• Liaising with providers and internal team for payment queries.

Working arrangements

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Qualifications

• NVQ level 2 qualification in a relevant area (e.g. Finance or Business Administration) or similar appropriate equivalent.
• Experience of working with computerised financial systems and good knowledge of MS Word and Excel.
• Strong attentional to details and understanding of financial control within processes.
• Ability to work under pressure and meet deadlines.
• Commitment to delivering quality customer service.
• Effective communication skills (written, face-to-face and telephone).
• Ability to adapt quickly to change and new process as the service expands.

Commitment to Equality, Diversity & Inclusion

You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Disability Confident

Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .