Finance Assistant - Accounts Receivable

London Luton Airport; Luton; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading UK airport is seeking a Finance Assistant in Luton to join their billing team. The role involves managing invoicing and credits while ensuring accurate financial operations. Candidates should possess strong Excel skills and a proactive approach to administration. Key responsibilities include maintaining spreadsheets, processing invoices, and effectively communicating with stakeholders to enhance service efficiency. This fast-paced role is ideal for someone who is detail-oriented and focused on continuous improvement.

Qualifications

• Experience in an administrative role with customer service.
• Strong Excel skills, including formula application and data collation.
• Excellent organizational skills with a proactive approach.

Responsibilities

• Produce and maintain accurate Excel spreadsheets.
• Create and process invoices and credit notes.
• Communicate effectively with stakeholders to resolve queries.
• Support internal and external audit processes.
• Assist in improving business processes for efficiency.

Skills

Attention to detail

Excel proficiency

Communication skills

Customer service experience

Organizational skills

Tools

Microsoft Excel

Microsoft Word

SharePoint

Job description

TITLE

Finance Assistant – Accounts Receivable Concessions

DEPARTMENT

Finance

REPORTS TO

Finance Supervisor – Accounts Receivable

WORK PATTERNS

Monday to Friday

ABOUT THE ROLE

LLA is the 5 biggest airport in the UK, and the Billing team play a key role ensuring customers are billed promptly and accurately. With over 60 concession contracts and a further 60 Estates contracts, it’s a fast‑paced role that involves keeping a close eye on multiple revenue streams to ensure all invoicing is complete.

This role is ideal for someone who is a forward thinker with a strong focus on accuracy and attention to detail with a flair for excel spreadsheets.

JOB PURPOSE SUMMARY

To work as a key member of the billing team actioning invoices, credits and acting as a primary contributor for concession revenue.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Produce, maintain, and regularly update excel spreadsheets to ensure accurate and up-to-date information.
• Keep informed of contract updates and pricing adjustments through regular communication with departmental stakeholders.
• Create and process invoices and credit notes, including batch invoicing, ensuring accuracy, compliance with Company policies, and timely reporting in line with month‑end deadlines.
• Schedule, co‑ordinate, and prepare meetings, maintaining detailed accurate minutes for distribution.
• Communicate effectively with internal and external stakeholders, investigating and resolving queries in a timely and professional manner.
• Liaise with internal/external auditors, providing information and supporting audit processes
• Perform reconciliations for both internal and external purpose
• Play an instrumental role in improving, implementing, and documenting business processes to enhance efficiency and compliance.
• Work as an integral part of the wider Finance Team, providing assistance across the function, as determined by the Finance Manager in order to meet operational needs of the Business.
• Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task whether guest facing or behind the scenes contributes to supporting the company’s overall LLA Way Strategy and service standards.
• Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.

Stakeholders

• LLAOL departments and business teams
• Group Finance teams
• Airport customers e.g. Airlines, Concessionaires
• External bodies e.g. CAA, LBC, auditors

KNOWLEDGE & EXPERIENCE

• The ideal candidate is expected to have some experience and knowledge of the following:
• Good administrative background, with proven experience of customer service
• Good Communication and presentation skills
• Comprehensive knowledge of Excel, including creating new schedules to help automate processes; applying and understanding new formulas; and collating data from different sources
• Excellent organisational skills and attention to detail
• A confident user of other Microsoft products, including Word and SharePoint
• A proven ability to multi‑task and manage competing priorities
• Proactive and forward‑thinking approach to achieving goals and driving continuous improvement.