Finance Assistant

Tate; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local authority organization in Stevenage is seeking a Finance Assistant to support their Money Advice and Care services. The role involves investigating client accounts, building relationships with stakeholders, and resolving queries related to financial processes. Ideal candidates should possess strong customer service skills and experience in credit control. This position offers £14.36 per hour, with a contract running until December 2025.

Qualifications

• Ability to manage negotiations and influence decisions.
• Effective communication skills with diverse stakeholders.
• Experience in credit control or similar financial roles.
• Strong focus on customer service and client relationships.
• Proficiency in Microsoft Office applications.
• Ability to maintain accurate records of financial transactions.
• Understanding of financial processes is a plus.
• Excellent time management skills.

Responsibilities

• Investigate clients' accounts to resolve issues.
• Build strong relationships with stakeholders.
• Resolve queries related to financial processes.
• Recover outstanding payments effectively.

Skills

Ability to influence and negotiate

Effective communication with stakeholders

Experience in credit control

Strong customer service skills

Competent with Microsoft Excel, Word, Outlook

Accurate record keeping

Understanding of financial processes

Good time and diary management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Tate recruitment are delighted to be working alongside a long established local authority business based in Stevenage. We are looking for a Finance Assistant to support the Money Advice and Care services departments.

Finance Assistant

• 14.36 per hour
• 37 hours per week
• Monday to Friday 9am to 5pm
• Contract ASAP until 31st December 2025
• Office location- Stevenage

We are looking for temporary staff to assist in completing new applications for their clients. This would involve completing applications and sending them to court, meetings with care teams and contacting DWP and banks for information.

We are looking for motivated individual to join our friendly, communicative and successful team. We have an open and honest approach with a drive to deliver results for the service whilst providing good customer care. Role outline as below.

The role is very varied and incorporates the following:

• Investigating clients' accounts
• Building strong relationships with internal and external stakeholders (verbally and in writing)
• Resolving queries
• Recovering outstanding monies

If you have the following skills and would like a role where every day is different, this role is for you:

• Ability to influence and negotiate
• Ability to communicate effectively with a variety of stakeholders
• Experience in any kind of credit control
• Strong customer service skills
• Competent with using Microsoft applications such as excel, word and Outlook
• Accurate and timely record keeping
• An understanding of financial processes and account reconciliations (not essential)
• Good time and diary management skills

Our client is looking for someone that can process payments and complete more administration tasks within the team.

Please apply today if you hold the relevant skills!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.