Finance Administrator

Walsall Council; Walsall; On-site; GBP 20,000 - 30,000; Full time

Job summary

A local government entity in Walsall seeks a Finance Administrator to support clients in Adult Social Care. The role involves maximizing benefits, reviewing finances, paying invoices, and liaising with service providers. Ideal candidates have excellent organizational skills and a strong understanding of the welfare system. Flexible working arrangements, competitive benefits, and training opportunities are offered.

Benefits

Flexible working arrangements

Generous holiday entitlements

Pension scheme

Opportunities for training and development

Qualifications

• Ability to manage competing demands and workloads effectively.
• Good understanding of the welfare and benefits system, training available.
• Willingness to communicate verbally with customers.

Responsibilities

• Maximise benefits for clients under Adult Social Care.
• Conduct regular reviews of clients' finances.
• Pay invoices and provide personal monies accurately.
• Contact utility companies and care providers as needed.
• Liaise with colleagues and clients' support network.

Skills

Excellent organisational skills

Customer care skills

Verbal communication in English

Job description

About the Role

We are looking for a Finance Administrator to join our friendly, supportive Client Welfare Services Team, supporting clients within the Adult Social Care directorate who are vulnerable or have reduced capacity and need help managing finances.

Key Responsibilities

• Apply for and maximise benefits, with a good understanding of the welfare and benefits system (training will be provided).


• Complete regular reviews of clients’ finances.


• Pay invoices and provide personal monies promptly and accurately.


• Contact providers such as utility companies, care providers, and housing organisations.


• Liaise with Adult Social Care colleagues and the clients’ wider support network, including family and friends.

Qualifications

Excellent organisational and customer care skills with the ability to manage competing demands and workloads.

Good understanding of the welfare and benefits system (training will be provided).

Ability and willingness to communicate verbally with customers in accurate spoken English. This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers.

Additional Requirements

Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to any time they were overseas.

Benefits

We offer a range of attractive benefits, flexible working arrangements (flexitime, full or part time, job sharing available), generous holiday entitlements, a first‑class pension scheme and plenty of opportunities for training and personal development.

Diversity & Inclusion

Walsall Council is committed to creating and working to uphold an inclusive environment where every person feels empowered, valued and respected. We strongly encourage applications from individuals across diverse backgrounds and treat all applicants fairly and without discrimination.

Living in Walsall

Part of the Black Country, Walsall is reinventing itself to become a progressive modern community. The borough includes five smaller district centres – Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills – and numerous villages.

Find out more about living in Walsall.

Safer Recruitment

Walsall Council is committed to Safer Recruitment, ensuring continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding among our workforce.