Filton STARS Front of House, Brand Ambassador,

Securitas; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading security services provider in Bristol is seeking an experienced Front of House Brand Ambassador for a part-time role. The ideal candidate will ensure high-quality customer service and maintain a professional workplace. With responsibilities including greeting visitors, maintaining standards, and offering support in dynamic environments, candidates must excel in customer relations and possess a strong service background. This position offers competitive hourly pay and a range of company benefits.

Benefits

Company pension

Life assurance scheme

Discounted gym memberships

Cycle to work scheme

Eligibility for Costco Membership

Qualifications

• 5 year checkable history required.
• SC Clearance is essential.
• Experience in Customer Service, Front of House, or similar role.

Responsibilities

• Meet and greet visitors professionally and personally.
• Ensure high standards in the workplace environment.
• Respond to fast-changing priorities and emergencies.

Skills

Exceptional Customer service skills

Outstanding written verbal and oral communication skills

Proactive

Flexible

Computer literate

Job description

We have a fantastic and exciting opportunity for an experienced Front of House Brand Ambassador to join our STARS team. Working for one of our high-profile clients in Filton Bristol BS34 7QQ

STARS at Securitas provide a two roles in one service to our clients their staff visitors and customers.

We combine excellent customer service across a wide range of roles including Reception Services Front of House Concierge Facilities Office Management/Coordination Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

• Monday - Thursday
• 17.5 hours per week
• Mon/Tue/Wed 07:30 - 12:00
• Thu 07:30 - 11:30
• 13.11 Per Hour

Responsibilities

• Meet and greet all staff visitors and contractors in a professional and personable manner
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception lobby office etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager Office Manager etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff visitors contractors etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values brand identity and culture of both

Qualifications

Essential criteria

• 5 year checkable history
• SC Clearance
• Exceptional Customer service skills
• Computer literate
• Highest quality personal appearance
• Flexible professional and adept at working under pressure
• Outstanding written verbal and oral communication skills
• Customer oriented with a passion for high-level service
• Working knowledge of administrative computer packages such as MS Office GSuite etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service Front of House Concierge Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity vigilance and helpfulness which Securitas prides itself on

Company Benefits

Health & Wellbeing

• Company pension and advice and planning
• Life assurance scheme
• Discounted gym memberships
• Wellness advice and support including financial emotional and physical
• Dental and Physical Health Plans

Lifestyle Benefits

• Cycle to work scheme
• Car lease and new car purchasing schemes
• Discounts on high street brands online shopping holidays days out and Arriva Bus Travel
• Mortgage Advise
• Payroll ISAs
• Eligibility for Costco Membership

Learning & Development

• Support with further education
• 100s of eLearning courses
• Accredited courses by C&G ILM IOSH and SIA
• Leadership Development programs both local and global

Remote Work

No

Employment Type

Part-time

Key Skills

Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing

Experience

years

Vacancy

1