Field Support Technician

Johnson Controls; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology company is seeking a Trainee Field Service Technician based in Reading, UK. The role involves installing sensor technology on customer sites, requiring strong communication and time management skills. Ideal candidates will be tech-savvy and flexible with their working hours, spending significant time offsite. This position offers competitive benefits and opportunities for career development.

Benefits

Competitive salary and overtime rates

25 days paid holiday plus bank holidays

Comprehensive benefits package

Extensive training opportunities

Encouraging and collaborative ethos

Career development options

Qualifications

• Valid Driver’s License.
• Ability to work offsite 80% of the time.
• Flexibility with working hours required.
• Computer literate with Excel experience.
• Strong time management and organization skills.
• Excellent communication and people skills.
• Physical capability to install sensors and hardware.

Responsibilities

• Assist with sensor installations and testing.
• Create Excel tables with sensor data.
• Review floor plans to determine equipment needs.
• Prepare and install hardware.
• Fully test systems on-site.
• Document all work.
• Learn and grow toward a Field Service Technician role.

Skills

Communication skills

Time management

Excel proficiency

Flexibility

Job description

Overview

FM: Systems, part of Johnson Controls (JCI), delivers workplace management technology that helps facility and real estate teams create efficient, employee-focused environments. Our solutions span space optimization, asset management, real estate planning, scheduling, and sustainability—empowering clients to improve performance and efficiency.

Benefits

• Competitive salary and overtime rates

• Company pool car for work purposes

• 25 days paid holiday plus bank holidays and sick pay

• Comprehensive benefits package including 7% match pension, free life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products.

• Extensive product and on the job/cross training opportunities with outstanding resources available

• Encouraging and collaborative ethos

• Career development through various career ladders

• Dedication to safety through our Zero Harm policy

• Access to business resource groups and training on things we value

Responsibilities

We’re hiring a Trainee Field Service Technician to install our sensor technology across the UK. This role requires the successful candidate to cover Reading, Oxford and the surrounding areas, ideally based in or near Reading. You’ll work primarily on customer sites, including weekends and varied hours. If you’re tech-savvy, detail-oriented, and a strong communicator, this is your opportunity to grow with us.

How you will do it

• Assist with sensor installations and testing

• Create Excel tables with sensor data

• Review floor plans to determine equipment needs

• Prepare and install hardware

• Fully test systems on-site

• Document all work

• Learn and grow toward a Field Service Technician role

What we look for

Required

• Valid Driver’s License.

• Happy to work offsite 80% of the time (most working hours are spent travelling and at customer premises installing)

• Flexibility with working hours (shifts can start early morning or late afternoon)

• Computer literate with experience in using excel spreadsheets.

• Strong time management and organization skills.

• Excellent communication and people skills, with the ability to work effectively with customers and colleagues.

• Physical capability to install sensors and hardware – bending and crawling under desks for prolonged periods of time.

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