Field Support Coordinator

Midland Credit Management; Hull and East Yorkshire; On-site; GBP 18,000; Part time

Job summary

A financial management company is seeking a Field Support Coordinator in Hull. This part-time role (25 hours/week) involves providing essential support to Field Operations via calls and emails, managing documentation, and maintaining a collaborative culture within the team. Candidates should have strong communication skills, be tech-savvy, and capable of multitasking. Benefits include 31 days of holiday, a referral bonus scheme, and ongoing training. Suitable for those with a clear criminal record and no recent financial issues.

Benefits

31 days holiday

Referral Bonus Scheme

Induction Programme

Ongoing training and professional development

Access to Medicash and Employee Assistance Programme

Qualifications

• Prior experience working with remote colleagues and stakeholders would be beneficial.
• Passionate about delivering the right outcome for the business, client, and customer.
• Tech-savvy and comfortable working independently.

Responsibilities

• Providing support and advice to the Field Operations through calls and emails.
• Creating and developing client accounts to ensure efficient routes.
• Maintaining and managing necessary supplies for Field Customer Consultants.

Skills

Excellent written and verbal communication skills

Ability to multitask

Proficient in Microsoft Office

Job description

An exciting opportunity has arisen for a Field Support Coordinator to join the Field Support team based in our Hull City Centre office. This is a part time role at 25 hours per week (9am-2.30pm Monday to Friday).

Location: Hull (The Mash, Jarratt Street)

Hours: 25 hours per week (Monday to Friday)

Salary: £17,007 per annum

Contract: Permanent

Responsibilities

• Providing support and advice to the Field Operations through calls and emails in a timely and professional manner.
• Creating, developing and importing client accounts to field, ensuring that routes are efficient and working towards our agreed placement period.
• Ensuring that documentation, spreadsheets and portals are kept up to date.
• Maintaining, managing and distributing all necessary stationary supplies, including PPE to Field Customer Consultants to ensure they have the necessary equipment to effectively carry out their roles.
• Working proactively and constructively with other company stakeholders and as a team to maintain a ‘can do’ culture within the team.
• Ensuring all new starter equipment boxes have been organised and distributed to all new Field Customer Consultants joining the business in addition to organising the collection of any leaver’s equipment.
• Sorting and scanning incoming correspondence and directing this to the correct department.
• Weekly/monthly stock management to ensure we have the correct volume of stock.

Qualifications

• Prior experience of working with remote colleagues and stakeholders would be beneficial.
• Must have excellent written and verbal communication skills.
• The ability to multitask, prioritise and organise workload with the ability to work on own initiative and as part of a team.
• Passionate about delivering the right outcome for the business, client and customer.
• Proficient in the use of Microsoft Office.

Benefits

• 31 days holiday
• Referral Bonus Scheme
• Induction Programme
• Ongoing training and professional development
• Access to Medicash and Employee Assistance Programme

Requirements

• Clear criminal record
• No CCJs, IVAs, or bankruptcies in the last 6 years
• Tech-savvy and comfortable working independently

Application Closing date: 9th January 2026