Field Service Technician

Latitude Recruitment; Portsmouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment specialist has an exciting opportunity for a Field Service Technician in the Portsmouth area. The role involves conducting planned maintenance, managing emergency callouts, and ensuring customer satisfaction. Ideal candidates will have knowledge of electrical and mechanical systems, good communication skills, and the ability to work at heights. A driving license is essential for this position.

Qualifications

• Knowledge of electrical and/or mechanical systems.
• Good customer service and communication skills.
• Driving license is required for this position.

Responsibilities

• Carrying out routine/planned scheduled maintenance work.
• Responding to breakdown and equipment faults.
• Diagnosing breakdown problems and carrying out first time fix.
• Fitting new parts and ensuring equipment is working correctly.

Skills

Knowledge of electrical systems

Knowledge of mechanical systems

Good customer service

Good communication skills

Proficiency in Microsoft Office

Willingness to work at heights

Flexibility in working hours

Job description

Our clients have an exciting opportunity for a Field Service Technician to join their growing team. The position offers opportunity to train, develop and progress.

The Field Service Technician will attend sites and conduct the following tasks although not limited: Planned Preventative Maintenance, Emergency Callouts, Upgrades/Repairs and Installation and Commissioning works.

Duties & Responsibilities

• Carrying out routine/planned scheduled maintenance work
• Responding to breakdown and equipment faults
• Diagnosing breakdown problems and carry out first time fix
• Fitting new parts and making sure equipment is working correctly prior to signing off
• Liaising with client departments, customers and other engineering and production colleagues
• Dealing with emergencies, unplanned problems and repairs
• Ensure van stock is controlled
• To complete timesheets/expenses on a regular basis and submit on time
• To ensure PPE is adequate for the H&S purpose and arrange for new kit to be ordered when required
• Perform with an understanding of business requirements and support all continuous improvement activities
• Respond to customer enquiries in a professional manner
• Ensure report forms are completed accurately
• Carry out such additional responsibilities as may be considered necessary by the Management Team

Required Skills & Experience

• Knowledge of electrical and/or mechanical systems
• Knowledge of Microsoft Office software
• Good customer service & communication skills
• Happy to work at heights
• Flexible to work a variety of hours
• Driving license is required for this position