Field Service Engineer - Slot Machines

Buzz Bingo; United Kingdom; On-site; GBP 30,000 - 35,000; Full time

Job summary

A gaming and entertainment company is seeking a Field Service Engineer to cover West Yorkshire. The role involves installing and maintaining slot machines, diagnosing technical issues, and providing expert support to club teams. Ideal candidates will have experience in a similar environment, strong troubleshooting skills, and a valid UK driver's license. Competitive salary with excellent benefits included.

Benefits

24/7 access to GPs

Mental health support

5 weeks annual leave plus public holidays

50% staff discount on bingo tickets

Life Assurance & Pension Scheme

Qualifications

• Proven experience in a similar role ideally in the gaming or casino industry.
• Strong knowledge of slot machine operations and IT hardware.
• Flexibility to work non-standard hours and be part of an on-call rota.

Responsibilities

• Install & configure slot machines and IT hardware in our clubs.
• Diagnose & repair electrical, mechanical, and software issues.
• Respond to service calls and support club teams with technical guidance.

Skills

Problem-solving

Electrical troubleshooting

Mechanical troubleshooting

Customer communication

IT hardware knowledge

Tools

Slot machines

IT hardware

Job description

Field Service Engineer Slot Machines

Location - Field Based covering West Yorkshire (within travelling distance to our clubs)

Salary: GBP30,263 per annum with GBP2,600 on call allowance

Hours: Full-time, including evenings, weekends & on-call rota

Are you a tech-savvy problem solver who thrives on variety and hands-on challenges?

We re looking for a Field Service Engineer with a passion for gaming tech and a knack for fixing things fast. If you ve got experience in slot machine maintenance, IT hardware, and love being on the move, this could be your next big win.

What You ll Get in Return

• 24/7 access to GPs, mental health support, and more for you and your family
• Thrive App NHS-approved mental wellbeing support
• Buzz Brights Apprenticeships & Buzz Learning access to 100s of online courses
• Buzz Brilliance Awards employee recognition scheme
• 5 weeks annual leave plus public holidays (pro-rated for part-time roles)
• Holiday Buy Scheme purchase an extra week of holiday (eligibility applies)
• 50% staff discount on bingo tickets, food, and soft drinks
• Refer a Friend Scheme
• Life Assurance & Pension Scheme
• Access to trained Mental Health Advocates

What You ll Be Doing

• Install & configure slot machines and IT hardware in our clubs
• Diagnose & repair electrical, mechanical, and software issues
• Respond to service calls and support club teams with technical guidance
• Perform preventive maintenance to keep machines running smoothly
• Ensure compliance with gaming regulations and safety standards
• Document your work from service logs to inventory tracking
• Collaborate with IT, engineering, and support teams to resolve complex issues
• Build relationships with club staff and management through reliable, professional service

What You ll Bring

• Proven experience in a similar role ideally in the gaming or casino industry
• Strong knowledge of slot machine operations and IT hardware
• Skilled in troubleshooting electrical, mechanical, and software issues
• Excellent communication and a customer-first mindset
• Analytical thinker with a systematic approach to problem-solving
• Familiarity with gaming regulations and security protocols (a plus!)
• Flexibility to work non-standard hours and be part of an on-call rota
• A valid UK driver s license (max 3 points) and willingness to travel

Ready to Power Up Your Career?

If you're ready to bring your technical skills, customer focus, and energy to a role where no two days are the same, apply now and join a team that keeps the fun running!