Field Service Engineer (AWP Specialist)

LGMG UK; Remote; GBP 80,000 - 100,000; Full time

Job summary

A leading machinery service provider is seeking an experienced Field Service Engineer specializing in Aerial Work Platforms (AWPs) across the UK. This full-time role involves diagnosing and repairing machinery and providing excellent customer service while working independently. Candidates should have at least 4 years of relevant experience, strong mechanical knowledge, and a valid UK driving licence. The position offers a competitive salary, company vehicle, and ongoing professional development.

Benefits

Competitive salary

Company vehicle provided

Flexible working

Ongoing training and development

Supportive team environment

Qualifications

• Minimum 4 years of hands-on experience working with Aerial Work Platforms (AWPs).
• Full UK driving licence (clean or minimal endorsements).
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Ability to work independently with minimal supervision.

Responsibilities

• Perform routine maintenance, inspections, and repairs on AWP.
• Diagnose mechanical, electrical, and hydraulic faults efficiently.
• Provide on-site technical support and ensure compliance with standards.

Skills

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Problem-solving skills

Communication skills

Customer service skills

Job description

Job Title : Field Service Engineer (AWP Specialist)

Location : South of England, Remote

Employment Type : Full-Time

About the Role

We are seeking an experienced Field Service Engineer to join our team, specialising in the maintenance and repair of Aerial Work Platforms (AWPs). The successful candidate will provide high-quality field support , working independently to diagnose and repair LGMG Machinery across the UK.

About us

LGMG UK is an oversea subsidiary of Lingong Heavy Machinery Co. Ltd. (LGMG)with business sections covering aerial work platforms, telehandlers, and mining machinery. LGMG has emerged as a significant player in China's construction machinery industry, ranking among the top 100 global construction machinery manufacturers, the top 30 in China, and the top 5 among Chinese manufacturers of aerial work platforms.

At LGMG UK we provide direct machine sales, service, and parts support for our aerial work platforms and telehandlers throughout the UK and Ireland.

Key Responsibilities

• Perform routine maintenance, inspections, and repairs on a range of Aerial Work Platforms (AWPs).
• Diagnose mechanical, electrical, and hydraulic faults efficiently and accurately.
• Provide on-site technical support and ensure all work is completed to company and safety standards.
• Provide over the phone technical support.
• Maintain detailed service reports and documentation.
• Manage workload effectively while working independently across assigned territories.
• Deliver excellent customer service and maintain strong client relationships.
• Ensure compliance with health and safety regulations at all times.

Requirements

• Minimum 4 years of hands-on experience working with Aerial Work Platforms (AWPs) .
• Full UK driving licence (clean or minimal endorsements).
• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.Willingness to travel throughout the UK but mainly covers south of England.
• Right to work in the UK

Preferred

• IPAF or CAP qualification (advantageous but not essential).
• Experience with a variety of AWP makes and models.
• Experience with Telehandler maintenance and repair.

What We Offer

• Competitive salary
• Company vehicle and uniform provided.
• Company phone
• Company laptop
• Flexible working
• Company sick leave
• Ongoing training and professional development.
• Supportive team environment.