Field Service Engineer

Perfect Placement; Wolverhampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a dedicated Field Service Engineer to support automated storage solutions across the West Midlands. This role involves conducting inspections, diagnosing faults, and providing technical support. The ideal candidate will possess mechanical or electrical engineering experience, have strong problem-solving skills, and be willing to travel regionally. This opportunity offers a competitive salary, a company vehicle, and comprehensive training.

Benefits

Generous bonus scheme

Company vehicle

25 days annual leave

Comprehensive training

Qualifications

• Strong hands-on, proactive approach.
• Full UK driving licence with minimal points.
• Flexibility for regional and occasional national travel.

Responsibilities

• Conduct inspections and routine maintenance on automated storage systems.
• Diagnose and resolve technical faults independently.
• Support system upgrades and assist with installations.

Skills

Willingness to learn

Fault-finding skills

Technical problem-solving

Interpersonal skills

Attention to detail

Education

Experience in mechanical, electrical, or general engineering

Tools

Tools for automated storage systems

Job description

Overview

Field Service Engineer required in the WS, WV region, covering the West Midlands.

£36,500 basic salary with access to a generous bonus scheme. 40-hour work week, Monday to Friday, 8:00am to 4:30pm with access to overtime. Occasional pre-scheduled weekend work. 25 days of annual leave plus bank holidays, with an additional day for every 5 years of service. Company Vehicle Provided.

Our client, a well-established leader in automated storage solutions, is seeking a dedicated Field Service Engineer to join their growing engineering team, covering the West Midlands area. Reporting to the Area Manager.

Responsibilities

• Conduct inspections, annual servicing, routine maintenance, and repairs on automated storage systems.
• Diagnose and resolve technical faults independently.
• Support system upgrades, including software updates.
• Assist with the commissioning and installation of new systems at client sites.
• Respond promptly to emergency breakdowns.
• Provide technical support and product training to clients.
• Complete and submit accurate service reports and documentation promptly.
• Manage travel and schedule efficiently.
• Develop in-depth knowledge of automated storage products and systems.
• Represent our client professionally with a friendly and presentable manner.
• Occasional national and international travel (for training purposes).

Requirements

• Strong willingness to learn and a hands-on, proactive approach.
• Experience or qualifications in mechanical, electrical, or general engineering.
• Excellent fault-finding and technical problem-solving skills.
• Full UK driving licence with minimal points.
• Flexibility for regional and occasional national travel (including overnight stays).
• Strong interpersonal and communication skills.
• Professional presentation and a customer-first attitude.
• High attention to detail and pride in workmanship.
• Experience in storage solutions or materials handling (desirable but not essential).
• Self-motivated and comfortable working independently.

Rewards and Benefits

• £36,500 basic salary with access to a bonus scheme.
• 25 days plus bank holidays, with an additional day for every 5 years of service.
• Company van, fully stocked with the latest tools.
• All travel expenses covered.
• Full tool kit and branded uniform provided.
• Company laptop and iPhone.
• Comprehensive product training (UK and Europe).
• Pension scheme, life assurance, and income protection.
• Paid sick leave.
• Working hours from 8:00am-4:30pm, Monday to Friday, with occasional pre-scheduled weekend work.

If this Field Service Engineer vacancy interests you or if you would like to find out about other Motor Trade Jobs in the West Midlands, please contact Archie Lawson at Perfect Placement now!

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.