Field Service Engineer

Strutmasters.com; Thatcham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading equipment services company is seeking a skilled Field Service Engineer in Thatcham to maintain and repair large mining and construction equipment. The role requires hands-on technical expertise, strong problem-solving skills, and excellent customer service abilities. The ideal candidate will hold a relevant certification and have experience with hydraulic shovels and excavators. Competitive salary and ongoing training opportunities are offered.

Benefits

Competitive salary and benefits package

Ongoing training and career development opportunities

Supportive team environment

Qualifications

• Trade certification or degree in relevant engineering field.
• Proven experience in servicing large mining/construction equipment.
• Strong knowledge of hydraulics, diesel engines, and electrical systems.

Responsibilities

• Perform diagnostics and repairs on large hydraulic shovels and excavators.
• Conduct field inspections and preventative maintenance programs.
• Accurately identify equipment faults and determine corrective actions.

Skills

Problem-solving

Technical expertise

Communication skills

Customer service

Education

Trade certification or degree in Mechanical, Electrical, or Heavy Equipment Engineering

Tools

Diagnostic software

Job description

Overview

Job Title: Field Service Engineer

Location: Thatcham

Position Type: Full-Time - Perm

Pay rate: £15.00-£19.00ph (after 40 hours paid at 1.5x)

About The Role

We are seeking a skilled and proactive Field Service Engineer to support, maintain, and repair large mining and construction equipment. This role involves hands-on technical expertise, problem-solving in the field, and delivering high-quality service to ensure maximum equipment uptime and performance.

Key Responsibilities

• Perform diagnostics, troubleshooting, maintenance, and repairs on large hydraulic shovels and excavators (mechanical, electrical, hydraulic, and electronic systems).
• Conduct field inspections and preventative maintenance programs to minimize unplanned downtime.
• Accurately identify equipment faults and determine corrective actions in a timely manner.
• Provide technical support, training, and guidance to customers and operators on equipment use and care.
• Prepare detailed service reports, including diagnostics performed, parts used, and work completed.
• Collaborate with engineering and product support teams to resolve complex technical issues.
• Ensure compliance with safety standards and company policies while working on-site.
• Manage tools, parts, and equipment inventory effectively while in the field.

Qualifications & Skills

• Trade certification, degree, or diploma in Mechanical, Electrical, or Heavy Equipment Engineering (or equivalent experience).
• Proven experience in servicing large mining/construction equipment, particularly hydraulic shovels and excavators.
• Strong knowledge of hydraulics, diesel engines, electrical systems, and machine control systems.
• Ability to read and interpret technical manuals, schematics, and service bulletins.
• Competence in using diagnostic software and tools.
• Excellent problem-solving skills with a strong focus on safety and quality.
• Effective communication and customer service skills.
• Willingness to travel frequently and work independently in field environments.

Preferred Experience

• OEM or dealer background in heavy mining equipment.
• Experience with brands such as Caterpillar, Hitachi, Komatsu, or Liebherr.
• Familiarity with condition monitoring, telematics, and predictive maintenance technologies.

What We Offer

• Competitive salary and benefits package.
• Ongoing training and career development opportunities.
• Exposure to advanced heavy equipment and technologies.
• A supportive team environment with a focus on safety and excellence.

Please APPLY NOW to be considered for the role or call me on 07985 304 048

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