Field Service Engineer

Concept Technical; Stafford; On-site; GBP 32,000 - 38,000; Full time

Job summary

A service-focused engineering firm is seeking a Field Service Engineer to provide exceptional service by installing, repairing, and maintaining vital equipment. Based in the Staffordshire area, you will be part of a dynamic team and receive a starting salary of £32,600 along with generous benefits including a company car, holiday allowance, and training opportunities. Problem-solving skills and customer care are essential for this role.

Benefits

Generous holiday allowance

Company car for work and private use

Health cash plan

Training and development

Retail and gym discounts

24/7 advice line

Life assurance

Qualifications

• Essential: Full driving license.
• Technically skilled with customer focus.
• Ability to resolve issues quickly and efficiently.

Responsibilities

• Install, repair, and maintain equipment at customer sites.
• Provide hands-on user training for smooth product operation.
• Keep accurate records and promote products and services.

Skills

Problem solving

Customer care

Diagnostic ability

Job description

Service Engineer (Autoclaves)- Make an Impact Every Day

Are you ready to take your engineering skills on the road and make a real difference? We're looking for a Field Service Engineer to join a dynamic team where your expertise and customer focus will shine.

Location

You must be located in the Staffordshire area with your immediate work area covering Stafford, Crewe and Teford postcodes.

We are happy to cross train from other electromechanical sectors such as Photocopier/Print and Coffee and White goods.

What You'll Do

• Deliver exceptional service by installing, repairing, and maintaining cutting-edge equipment at customer sites.
• Provide hands-on user training and ensure smooth operation of products.
• Keep accurate records and reports while following best-practice procedures.
• Be an ambassador for quality and innovation by promoting products and services.

About You

You're not just technically skilled—you're a problem solver with a passion for customer care. You'll combine diagnostic ability with clear communication to resolve issues quickly and efficiently. A full driving license is essential.

What's in It for You alongside a starting salary of £32600

• Generous holiday allowance: 25 days plus bank holidays, rising to 30 days with service.
• Company car for work and private use
• Health cash plan covering everyday costs like dental and optical.
• Training and development to help you grow.
• Retail and gym discounts for your lifestyle.
• 24/7 advice line for health, legal, and wellbeing support.
• Life assurance, company sick pay, and a pension scheme for peace of mind