Field Maintenance Engineer OTE 50K

Verisure; Swansea; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading security solutions provider in Swansea seeks dedicated individuals to provide expert security assessments and installation support for their innovative alarm systems. The role demands strong communication skills and technical expertise, including the ability to troubleshoot and maintain equipment. A clean driving licence and a proactive work ethic are essential. Join a team committed to delivering exceptional customer service with opportunities for career progression and a comprehensive benefits package.

Benefits

Company van provided with optional personal use

Fuel card for business miles only

Company smartphone

Birthday off

Uncapped commission scheme

Employee alarm discount programme

Employee referral cash bonus scheme

Gym Flex

Pension plan

Private Health Care plan

Career progression opportunities

PerkBox discounts

Qualifications

• Ability to manage stock materials and vehicle maintenance.
• Clean manual driving licence required.
• Proactive and enthusiastic approach to work.

Responsibilities

• Provide in-depth examination of customer property.
• Advise on security and safety solutions.
• Installation and support of security systems.

Skills

Strong English communication skills

Proficiency with hand tools

Ability to use step ladders

Customer service skills

Problem-solving skills

Job description

Job Responsibilities & Qualifications

• Provide in-depth examination of our customers property.


• Advise on the best security and safety solutions in order to design a system that meets their security needs & risks.


• Installation and technical support provided to Verisure security systems with a focus \"first time fix\" solutions.


• Deliver a detailed, informed walkthrough of the Verisure Alarm system.


• Trouble shooting any issues and repeat false alarms that may arise.


• Responsible for managing stock materials and company vehicle maintenance in line with schedules.


• Committed to providing outstanding expertise and customer service.


• Strong English communication skills and a good team player.


• Ability to make effective and timely resolutions.


• Ability to use hand tools and competent with the usage of step ladders.


• A proactive and enthusiastic approach to work on maintenance.


• A clean manual driving licence.


• A passion for technology.

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Benefits Package

At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

• Company van provided with optional personal use.


• Fuel card provided for business miles only.


• Company smartphone.


• Birthday off.


• Uncapped commission scheme based on productivity.


• Employee alarm discount programme.


• Employee referral cash bonus scheme.


• Gym Flex.


• Pension plan.


• Private Health Care plan.


• Career progression with excellent growth opportunities.


• PerkBox - discounts at local restaurants, attractions, and retail outlets.