Field Funeral Plan Advisor – West Sussex

Co-op Group; Chichester; On-site; GBP 24,000; Full time

Job summary

A community-focused organization in Chichester is seeking a Funeral Plan Arranger to provide expert guidance on funeral plans. The role requires excellent communication skills and the ability to build meaningful relationships with clients. You will manage your diary and client interactions while ensuring compliance with regulations. This position offers competitive pay and benefits including career development opportunities and discounts on Co-op products.

Benefits

30% off Co-op branded products

23 days holidays (pro rata)

Pension with up to 10% employer contributions

Access to Employee Assistance Programme

Career development opportunities

Qualifications

• A full UK driving licence and access to a vehicle.
• Experience in sales, customer service, or client-facing roles is advantageous.
• Ability to build meaningful relationships.
• Excellent admin and organizational skills.

Responsibilities

• Provide clients with expert guidance on funeral plans.
• Manage your own diary and interact with clients.
• Keep accurate records as per policies and regulations.
• Support branch teams with funeral plans enquiries.

Skills

Excellent communication skills

Attention to detail

Customer service experience

Organizational skills

Empathy and discretion

Job description

A community-focused organization in Chichester is seeking a Funeral Plan Arranger to provide expert guidance on funeral plans. The role requires excellent communication skills and the ability to build meaningful relationships with clients. You will manage your diary and client interactions while ensuring compliance with regulations. This position offers competitive pay and benefits including career development opportunities and discounts on Co-op products.