Field Engineer Scheduler & Resource Planner

Baxi Heating UK Limited; Warwick; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading heating solutions company in Warwick is seeking a Field Engineer Planner for a 12-month fixed-term contract. This role is crucial for maximizing the utilization of the field engineer workforce, ensuring customer satisfaction by managing schedules and communications efficiently. The ideal candidate will demonstrate strong knowledge of scheduling systems and excellent communication skills to address customer needs promptly. Benefits include up to 25 days of holiday, income protection, and more.

Benefits

Up to 25 days holidays

Income protection

Contributory pension

Staff discounts

Qualifications

• Demonstrable experience of Scheduling and Planning applications/systems.
• Solution-focused mindset to address issues effectively.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Plan the field workforce effectively using state-of-the-art systems.
• Communicate with customers regarding commitments proactively.
• Monitor jobs to ensure timely completion.

Skills

Scheduling and Planning

Customer Service

Problem Solving

Multitasking

Communication

Adaptability

PC skills

Tools

Microsoft Word

Microsoft Excel

Job description

A leading heating solutions company in Warwick is seeking a Field Engineer Planner for a 12-month fixed-term contract. This role is crucial for maximizing the utilization of the field engineer workforce, ensuring customer satisfaction by managing schedules and communications efficiently. The ideal candidate will demonstrate strong knowledge of scheduling systems and excellent communication skills to address customer needs promptly. Benefits include up to 25 days of holiday, income protection, and more.