Field Data Analyst

CityFibre Holding Ltd; Milton Keynes; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A major telecommunications provider in Milton Keynes is seeking a Field Data Analyst to facilitate data-driven decision-making. Responsibilities include managing construction data, enhancing performance metrics, and supporting continuous improvement. Ideal candidates should be proficient in Excel and have CRM experience. The role offers hybrid working and a comprehensive benefits package including 25 days annual leave and private medical insurance.

Benefits

25 days annual leave

Private medical insurance

Day off on your birthday

Support for charity work

Family-friendly policies

Qualifications

• Proficient in Excel, with strong data manipulation skills.
• Experience using CRM systems to enhance data management.
• Must possess strong attention to detail and a problem-solving mindset.

Responsibilities

• Manage construction data, ensuring clarity and efficiency.
• Maintain Limit of Construction (LOC) data for RFS targets.
• Deliver digitised release sheets and improve governance within the organization.
• Analyze installation data to enhance forecasting and success rates.
• Audit business records for accuracy and better reporting.

Skills

Proficient in Excel (pivot tables, VLOOKUPs, IF formulas)

Experience with Salesforce or similar CRM systems

Strong attention to detail

Problem-solving mindset

Ability to work independently

Collaborate across virtual teams

Job description

Overview

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least 2 days a week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Field Data Analyst

Responsibilities

• As a Field Data Analyst, you’ll play a key role in enabling data-driven decision-making across our network delivery teams. You’ll bring clarity and efficiency by managing construction data, improving performance metrics, and supporting continuous improvement initiatives.
• Maintain and cleanse Limit of Construction (LOC) data to support Ready for Service (RFS) targets
• Deliver digitised release sheets and support training and governance improvements across the organisation
• Analyse and validate installation data to improve forecasting and success rates
• Audit business records to enhance data accuracy and operational reporting

What you’ll bring to the role

• Proficient in Excel (pivot tables, VLOOKUPs, IF formulas)
• Experience with Salesforce or similar CRM systems
• Strong attention to detail and problem-solving mindset
• Ability to work independently and collaborate across virtual teams

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Qualifications

• Proficient in Excel (pivot tables, VLOOKUPs, IF formulas)
• Experience with Salesforce or similar CRM systems
• Strong attention to detail and problem-solving mindset
• Ability to work independently and collaborate across virtual teams

EEO / How to apply

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [e-mail]. We want to help!