Field Collections Specialist – B2B Debt Recovery (Kent)

MTS Cleansing Services Ltd; Ashford; On-site; GBP 29,000 - 34,000; Full time

Job summary

A global energy company is looking for a Field Collections Officer to manage B2B debt recovery across Kent. The ideal candidate will have proven experience in field-based debt collection and excellent negotiation skills. Responsibilities include visiting businesses to discuss overdue accounts and finding workable solutions. The role offers a £29,000 base salary, a £5,000 car allowance, bonuses, private health coverage, and generous holidays. This is a permanent, field-based position with long-term career development opportunities.

Benefits

Private health cover

Performance bonus

Generous holiday allowance

Ongoing training and career progression

Qualifications

• Proven experience in field-based debt collection or credit control.
• Full UK driving license and reliable vehicle.
• Ability to manage difficult conversations with tact.

Responsibilities

• Visiting business premises to discuss overdue accounts.
• Negotiating repayment plans and executing warrants as necessary.
• Building trust with customers while protecting company revenue.

Skills

Negotiation skills

Listening skills

Problem-solving skills

Empathy

Job description

A global energy company is looking for a Field Collections Officer to manage B2B debt recovery across Kent. The ideal candidate will have proven experience in field-based debt collection and excellent negotiation skills. Responsibilities include visiting businesses to discuss overdue accounts and finding workable solutions. The role offers a £29,000 base salary, a £5,000 car allowance, bonuses, private health coverage, and generous holidays. This is a permanent, field-based position with long-term career development opportunities.