Female Healthcare Assistant

Catalyst Care Group; City Of London; On-site; GBP 19,000 - 24,000; Full time

Job summary

A healthcare services provider in London seeks dedicated Healthcare Assistants (HCAs) to provide compassionate mental health care at home. The role involves supporting individuals with complex emotional needs, managing essential tasks, and delivering personalized care. Candidates should possess 6 months of relevant experience and a driving license. This position offers flexible working hours and various support opportunities, making a positive impact in the community and promoting patient-centered values.

Benefits

Mileage allowance

Refer-a-friend bonus

Free DBS

Qualifications

• 6 months of experience in healthcare settings, preferably in community care.
• Driving licence is essential for transport duties.
• PMVA training required.

Responsibilities

• Provide mobility support and monitor vital signs.
• Administer medication and document care accurately.
• Offer companionship and emotional support.

Skills

Leadership abilities

Strong communication

Empathy

Organisational skills

Flexibility to work various shifts

Job description

This post is restricted to female applicants under the Equality Act 2010, Schedule 9, Paragraph 1, due to the care needs of the supported person.

Join Nurseline Community Services to provide compassionate, high‑complex mental health care at home for people with behaviour that challenges and personality disorders in Birmingham. We are looking for dedicated HCAs to lead the delivery of person‑centred mental health services directly in people’s homes, ensuring care is both effective and reflective of our community values.

At Nurseline Community Services, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community – values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

Job Overview

The Healthcare Assistant (HCA) is responsible for delivering comprehensive healthcare services directly in people’s homes. This role is crucial in managing complex emotional needs, including behaviour that challenges and personality disorders, ensuring care is both effective and reflective of Nurseline Community Services’ values.

Key Responsibilities

• Provide mobility support, including basic moving and handling.
• Monitor vital signs such as blood pressure, temperature, and pulse.
• Help with meal preparation, nutrition, hydration, and maintaining a clean environment.
• Offer companionship, emotional support, and, when needed, financial assistance.
• Administer medication and maintain accurate documentation and records.

Required Qualifications & Experience

• 6 months of previous experience in healthcare settings, in community or home‑based care.
• Experience in managing complex health needs, with a focus on mental health, and working with diverse populations.
• Driving licence is essential for community work and transport of the people we support.
• PMVA training is required.

Candidate traits and competencies

• Exceptional leadership and organisational abilities.
• Genuine desire to make a positive impact on people’s lives, with a commitment to providing the highest level of compassionate care.
• Strong communication skills and ability to handle complex interpersonal situations compassionately.
• Deep commitment to providing empathetic and respectful care that aligns with the values of Nurseline Community Services.
• Empathetic and able to manage under pressure.
• Open to feedback and able to incorporate it positively.
• Friendly, understanding, and capable of addressing issues proactively.
• Good verbal and written communication skills.
• Flexibility to work various shifts, including nights, weekends and holidays.
• Experience supporting people with eating disorders and complex physical health needs.

What We Offer

Financial & Practical Support

• Mileage allowance
• Refer‑a‑friend bonus – incentives for introducing new workers to the company (recently rolled out).
• Tax relief – the ability to claim through the government for work‑related clothing and tools (e.g., uniforms, mileage, and equipment).

Development & Support

• On‑shift support and guidance through the on‑call system.
• Regular supervisions.
• Specialist training opportunities such as safeguarding, medication management, and more.
• All mandatory training is free.

Work‑Life Balance and Community

• Flexible working hours – option to choose shifts based on availability.
• Recognition programmes – celebrating and rewarding outstanding contributions.
• Social events – opportunities to connect and build team spirit.
• Free DBS.