Female Cleaner - Banbury

Bannatyne Group; Banbury; On-site; Part time

Job summary

A fitness and wellness company in Banbury is seeking a detailed-oriented Membercare Assistant to ensure cleanliness and provide exceptional service to members. The ideal candidate will have previous cleaning experience, strong attention to detail, and excellent communication skills. A flexible schedule and a passion for health and wellness are essential. The role offers competitive pay and multiple perks including free gym membership.

Benefits

Complimentary lunch or breakfast

Flexible schedule

28 days annual leave

Free gym membership

Discounted spa treatments

Career & personal development training

Qualifications

• Previous experience in domestic or cleaning roles.
• Ability to follow instructions and work independently.
• Physical capability to perform cleaning tasks.

Responsibilities

• Perform thorough cleaning of all areas in the facility.
• Ensure compliance with health and safety regulations.
• Provide friendly service addressing members' inquiries.

Skills

Attention to detail

Time management

Interpersonal skills

Customer-focused attitude

Job description

Job Title: Membercare Assistant (Female) – Maternity Cover (28 hours per week, Rate £12.21 per hour). Location: Banbury.

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team.

Perks

• Complimentary lunch or breakfast (B‑Fed).
• Flexible schedule.
• 28 days annual leave, increasing with tenure.
• Free gym membership.
• Complimentary gym membership for another person after 2 years of service.
• Discounted spa treatments – 30%.
• Discounted spa goods – 20% ELEMIS products.
• Discounted meals and beverages – 50% at cafe/bar.
• Career & personal development training.
• Mental health, well‑being and EAP services.
• Length of service awards.
• Staff awards and bonuses.
• Discounted entertainment and shopping.

Typical Day

Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities. Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly. Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pick-up and bin store upkeep.

Follow all health and safety regulations to ensure a safe environment for members and staff. Use cleaning chemicals and equipment according to safety guidelines and procedures. Report maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.

Provide a friendly and approachable service to members, addressing any cleaning‑related inquiries or requests promptly and courteously. Maintain a professional demeanour and uphold the club's reputation for excellent customer service. Monitor cleaning supplies and equipment, ensuring adequate stock. Perform basic maintenance tasks such as changing bulbs where skills permit. Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards and participate in team meetings and training sessions as required.

Requirements

• Previous experience in domestic or cleaning roles.
• Strong attention to detail and thoroughness.
• Good time management and organisational skills.
• Ability to follow instructions and work independently.
• Strong interpersonal and communication skills with a customer‑focused attitude.
• Genuine passion for health, wellness and customer service.
• Capability to establish rapport, build trust and demonstrate credibility.
• Physical capability to perform cleaning tasks that involve standing, walking, bending, and handling cleaning equipment.
• Ability to work flexible hours, including weekends and holidays; start times from 5:30 am to 10:30 pm.
• Desirable: Basic knowledge of cleaning chemicals and equipment.

We offer competitive compensation, ongoing training and a supportive team culture.

If you are a meticulous and hardworking individual who takes pride in their work and is committed to delivering exceptional service, we want to hear from you.

Join us at Bannatyne, where your passion for fitness will inspire and transform lives!