Family Support Worker (14 Hours)

Pact; Lewes; On-site; GBP 25,000 - 30,000; Full time

Job summary

A support organization is seeking a Family Support Worker at HMP Lewes. You will provide essential support and guidance to families visiting prisoners through an active visitor centre. Responsibilities include facilitating visits, offering advice, and supporting play services. Ideal candidates will possess strong organizational and communication skills, alongside experience working with families in challenging environments. The role includes various benefits and opportunities for professional development.

Benefits

Free advice, information and counselling service

Contributory pension

Corporate eye care scheme

Cycle to work scheme

Generous holiday entitlement

Qualifications

• Experience and understanding of working with families involving prisoners.
• Ability to manage a demanding work load.
• Knowledge of safeguarding / child protection practice.

Responsibilities

• Provide support to families visiting loved ones in the Visitor Centre.
• Facilitate prison visits and family days.
• Support the play service in the visitor centre.

Skills

Experience working with families in a challenging environment

Excellent organisational skills

Interpersonal communication skills

Job description

Role Overview

As Family Support Worker at HMP Lewes you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services include; play and children’s services; and a refreshment service.

As a Family Support Worker at HMP Lewes, you will work as one of the PACT Family team, you will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service.

About You

To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving prisoners and / or their families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding / child protection practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

What we offer

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.