Family History and Increased Risk Breast Screening Co-ordinator

Oxleas NHS Foundation Trust; Luton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A public health organization in Luton is seeking a candidate to develop and maintain a Family History Service. The role involves administrative functions related to screenings and collaboration with genetic services. Strong office skills and experience in data management are essential. The successful applicant will oversee clinic appointments and ensure efficient service provision while maintaining strong communication. This is an excellent opportunity to contribute to patient care and organizational effectiveness.

Qualifications

• Experience of using data for audit processes.
• Evidence of strong communication skills.
• 5 years of experience in a relevant role.

Responsibilities

• Manage the administrative function related to family history screenings.
• Collaborate with external genetic services and departments.
• Generate reports for performance analysis and audits.

Skills

Office skills

Data management

Strong communication skills

Tools

Microsoft packages

Trust’s IPM system

CRIS system

Job description

Job overview

To develop, organise and maintain the provision of a high quality Family History Service to answer the needs and requirements necessary in running this Service.

Main duties of the job

To deliver the call/recall and administrative function related to family history and increased risk breast screening, including a close collaboration with the MRI department, external genetic services and BARD acting on receipt of new very high-risk referrals. Ensuring that the relevant protocols are used for all Family History and increased risk screening.

To possess a high level of personal time management, organisation and planning skills. Ensuring that when working autonomously, to set protocols and boundaries, and ensure the administrative processes works effectively, especially during the management of VHR, Higher, High Risk and Moderate patients.

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Detailed job description and main responsibilities

KEY RESPONSIBILITIES

• Responds to all referrals from GPs and external service providers, and prepare cases and paperwork for Screening Nurse and Hospital Practitioner assessment and completion of genetics history.
• To generate computer statistical performance reports as required by the Clinical Director, Manager, Strategic Health Authority, PCTs, GPs, Regional QA Reference Centre and other requesting sources, and to produce Audit reports for service needs and development.
• To actively participate in service planning of the Family History service.
• Manage software updates to the NHSBSP Family History programme and FAHRAS Risk Assessment programme.
• To be able to operate the Trust’s IPM and CRIS systems and all Microsoft packages. Have access and understand the BS Select system to validate clients’ registration and status details.
• To keep up to date with protocols and QMS policies and procedures for Family History Screening.
• To liaise nationally with Breast Screening Services, Genetic Services and locally with GP’s Service Providers and general public to ensure work is co-ordinated internally and externally.
• Initiate and maintain contact before, during and after the screening by general correspondence and reports.
• To book and have oversight of the planning of the family history screening clinics and new patient appointments including escalating increasing waiting time to the deputy service manager and service manager.
• To subsequently manage service provision in line with their recommendations.
• To liaise with main X-Ray at the Luton and Dunstable NHS Foundation Trust for referrals for MRI, to ensure Very high risk Clients are screened within the National guidelines timeframe.
• Responsible for generating all MRI letters within strict timeframes for non- responders
• As a result of a positive screen, arrange onward referral to Breast Clinic as appropriate.
• Training and supporting new administrative staff, ensuring Family History workload is managed efficiently.

CLINIC MANAGEMENT

• To establish and administer all clinic appointments and schedules to comply with National Family History guidelines for both moderate risk and very high risk services.
• Perform reception duties for this clinic and liaise with all staff disciplines to ensure smooth running of the counselling clinics
• Generate all correspondence to the client and GP including information about the service, the appointment and screening results.
• Type dictated clinic letters and responses to GP or patient enquiries
• Audit clinics held, and analyse clinic list for attendee’s and non-attendee’s and reconcile outcomes
• To respond to all enquires, telephone, electronic and paper systems from clients and other sources regarding Family History screening clinics and ensure queries are sympathetically dealt with in a timely fashion giving non-clinical advice as necessary
• To ensure a high level of confidentiality is maintained at all times

Person specification

Experience

Essential criteria

• Office skills

Desirable criteria

• 5 years experience

Detailed History

Essential criteria

• Full employment history

Desirable criteria

• All relevant job history

Data management

Essential criteria

• Experience of using data for audit

Desirable criteria

• Presenting audit

Communication

Essential criteria

• Evidence of strong communication skills

Desirable criteria

• Good complaint management

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

If you have problems applying, contact

Address Luton & Dunstable Hospital NHS Trust
Lewsey Road
Luton
Bedfordshire
LU4 0DZ
Telephone [phone]