Facilities Service Assistant

Veolia Environmental Services (Uk) Plc; Portsmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading environmental services company in the UK seeks motivated individuals for operational roles focused on waste management and health & safety. Successful candidates will manage couriers, maintain equipment, and complete necessary records while promoting a safe workplace. The role offers extensive training and development opportunities, making it ideal for those looking to maximize their potential in a supportive environment.

Benefits

25 days of annual leave plus bank holidays

Refer an Engineer bonus of £1000

Access to pension scheme

Free physiotherapy service

Retail discounts

Support resources for health

Training and development opportunities

Qualifications

• Confident decision maker.
• Able to work effectively within teams.
• Experience with waste management.

Responsibilities

• Handle complaints and report them to the supervisor.
• Manage couriers, post, and goods in/out operations.
• Complete daily electronic records accurately.
• Escort subcontractors as directed.

Skills

Complaint handling

Report writing

Management of couriers

H&S practices promotion

PDA usage

Manual handling

Tools

Computer Aided Facility Management Systems

Forklift truck license

Job description

Job Responsibilities

• Deal with any complaints immediately and report them to the Team Supervisor.
• Report faulty or damaged equipment to the relevant Supervisor.
• Management of couriers, post, goods in/out.
• Porterage services (lift & shift) where practical (ensuring H&S requirements are met).
• Daily completion of electronic records including logging of stores issued/courier services/volumes of post/reactive tasks/franking.
• Report and repair any fabric/building faults identified whilst carrying out daily activities.
• Escort specialist subcontractors as instructed by the maintenance supervisor.
• Waste management.
• Experienced using PDAs and computer Aided Facility Management Systems.
• Manual Handling trained.
• Forklift truck licence – desirable.
• Confident decision maker.
• Able to work within and promote Health & Safety practices.

Motivated, enthusiastic and determined to maximise results. Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you:

Benefits

• 25 days of annual leave plus bank holidays
• Refer an Engineer to us once you've joined and earn £1000
• Access to our people's pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential