Facilities Operative (Catering)

Aneurin Bevan University Health Board; Cwmbran; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK healthcare organization is seeking a Facilities Operative - Ward Catering to enhance patient and customer experiences at the Grange University Hospital in Cwmbran. The ideal candidate will demonstrate effective communication and customer care skills, meeting high standards in a supportive environment. Full training is available, including basic food hygiene. This role is flexible as it involves covering rosters and requires manual handling capabilities. Experience in healthcare or hospitality is desirable but not mandatory.

Benefits

Extensive training and development opportunities

Flexible working

Occupational health support

Wellbeing Centre of Excellence

Qualifications

• Ability to follow instructions and procedures.
• Capable of achieving and maintaining high standards.
• Self-motivated and enthusiastic.

Responsibilities

• Enhance patient and customer experience in catering.
• Flexibility in duties and cover rosters as needed.

Skills

Effective communication

Interpersonal skills

Time management

Teamwork

Customer care skills

Education

Basic general education

Willingness to undertake Basic Food Hygiene certificate

BIFM/NVQ level 2

Job description

Aneurin Bevan University Health Board has an exciting opportunity to join our Facilities Team as a Facilities Operative - Ward Catering working at the Grange University Hospital in Cwmbran.

We are looking for a highly motivated and energetic individual who is committed to enhancing the patient & customer experience, therefore you must have a passion for providing a high level of customer service.

Previous experience is desirable but not essential as full training will be given.

Main duties of the job

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

The duties within each function will be set out in the relevant job schedules. The assignment of these duties will meet the priority needs and demands of the service as identified by the manager/supervisor. The post-holder will therefore be expected to take a flexible approach to their duties, and must also be able to cover rosters.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Education & Training

• Basic general education
• Literate & Numerate
• Willingness to undertake & complete the ABUHB facilities competency workbook (within 6 months)
• Willingness to undertake & complete statutory & mandatory training including Basic Food Hygiene certificate
• Willingness to undertake future training as required by the post
• BIFM/NVQ level 2

Knowledge and Experience

• Experience of working in a healthcare or hospitality environment

Skills

• Able to communicate effectively with good interpersonal skills
• Ability to follow instructions and procedures
• Capable of achieving and maintaining high standards
• Dependable & reliable with good time management skills
• Able to remain effective under pressure
• Able to work as part of a team
• Self motivated and enthusiastic
• Excellent customer care skills
• Ability to give a positive impression of yourself and the organisation

Abilities

• Physical - Able to undertake manual handling requirements of the role
• Mental - Able to work under pressure
• Maintain concentration when undertaking tasks
• Emotional - Able to cope with the movement of deceased
• Working Conditions - Cleaning which may include bodily fluids

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.