Facilities Management FM Apprentice

Sodexo; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is offering an apprenticeship opportunity in the City Of London. This role focuses on supporting facilities management services across university sites while pursuing an IWFM Level 3 qualification. Candidates are expected to have GCSE Maths and English (Grade 4/C) and should be proactive and eager to learn. The apprenticeship will provide valuable operational experience and build a foundation for future career advancement in facilities management.

Qualifications

• Must have GCSE Maths & English (Grade 4/C or above).
• Willingness to complete the FM Level 3 Apprenticeship.

Responsibilities

• Support delivery of FM services across university sites.
• Assist with health & safety checks and routine inspections.
• Coordinate contractors and suppliers.
• Respond to operational requests with excellent customer service.
• Maintain accurate documentation and compliance records.

Skills

Organised

Reliable

Confident communicator

Attention to detail

Basic IT skills (Microsoft Office)

Education

GCSE Maths & English (Grade 4/C or above)

Job description

Overview

Are you looking to start a Facilities Management (FM) career with structured learning and support from experienced managers and colleagues? This apprenticeship role focuses on supporting FM services across university sites and developing professional skills through on-the-job learning and the IWFM Level 3 Apprenticeship.

What you’ll do

• Support the delivery of both hard and soft FM services across multiple university sites
• Assist with health & safety checks, statutory compliance, and routine inspections
• Help coordinate contractors and suppliers, gaining insight into service delivery
• Respond to operational requests and provide excellent customer service
• Learn how to maintain accurate documentation and compliance records
• Join managers on audits, risk assessments, and site visits
• Balance on-the-job learning with completing your IWFM Level 3 Apprenticeship

Skills & Attributes

• Organised, reliable, and able to manage time well
• A confident communicator who enjoys working with others
• Proactive, positive, and keen to learn new skills
• Great attention to detail
• Basic IT skills (Microsoft Office)

Knowledge & Experience (desirable, not essential)

• Any awareness of Facilities Management or health & safety
• Previous experience in customer service, admin, or operational roles

Qualifications

• GCSE Maths & English (Grade 4/C or above) – essential
• Willingness to complete the FM Level 3 Apprenticeship – essential

What you’ll achieve by the end of your apprenticeship

• A nationally recognised Level 3 FM qualification
• Real operational experience across a broad range of FM disciplines
• A strong foundation for progressing into coordinator, supervisor, or specialist roles
• Confidence, professionalism, and skills valued across the FM industry
• The opportunity to support meaningful services that impact thousands of campus users every day

At Sodexo, we believe in empowering our people, nurturing talent, and supporting career growth. You’ll join a diverse, inclusive team that celebrates fresh ideas and encourages you to flourish.

Ready to build your future with us? Apply today and help us shape safe, efficient, and inspiring university environments.

Eligibility for Apprenticeship

• You should have resided in the UK for the past 3 years or possess "settled status"
• You must not have acquired similar prior learning
• Have Maths and English qualifications at GCSE level 4/C or equivalent – essential
• Apprenticeships are for all ages, so whether you’ve just left education, returning from a career break or looking for a new direction this could be the perfect opportunity

Advert details

• Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through a combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are an inclusive employer and encourage applications from diverse backgrounds. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria.