Facilities Coordinator

CBRE, Inc.; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global real estate service firm is seeking a Facilities Coordinator in Hayes, England. The role involves managing FM Operations SLAs, ensuring compliance with health and safety standards, and coordinating with third parties. Ideal candidates are self-motivated with strong PC skills, customer service experience, and the ability to communicate effectively. Join a dynamic team committed to delivering high-quality facilities management services.

Qualifications

• Strong PC skills with MS Office required.
• Self-motivated and resourceful individual.
• Experience in customer services and effective communication.

Responsibilities

• Deliver all FM Operations SLAs in accordance with KPI & Output measurements.
• Support and monitor 3rd party maintenance supplier activities.
• Ensure compliance with HSE requirements and company policy.

Skills

Strong PC skills

Self-motivated

Good administrative skills

Well organized

Service oriented attitude

Customer services experience

Job description

Responsibilities & Qualifications

• Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements
• Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements
• Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
• Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
• Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities
• Report all accidents, occupational illnesses and emergencies in relevant books/documentation
• Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards
• Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
• Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
• Co-ordinate site waste and recycling arrangements
• Carry out statutory fire testing and associated checks
• Co-ordinate with Security and report any faults on access entry system where necessary
• Raise Purchase Orders for goods or services as required, in compliance of business controls at all times
• Approve invoices; goods received notes and statements for payment purposes
• Act as responsible person in line with DFA to carry out cost control function
• Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
• Act as deputy in the absence of line management
• Provide and arrange cover for the FM team as defined by line management
• In addition to the tasks mentioned above, other activities and responsibilities may be individually defined
• Strong PC skills, MS Office
• Self-motivated and resourceful
• Good administrative skills
• Well organised and good prioritisation and planning skills
• Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
• Service orientated attitude combined with innovative thinking
• Knowledge and awareness of the facilities management industry
• Practical experience in working with supply partners to deliver a seamless, integrated service
• Customer services experience and the ability to communicate at all levels

Service line: GWS Segment

Hayes – England – United Kingdom of Great Britain and Northern Ireland, CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in Hayes.