Facilities Contract Manager

Compass Group; Peterborough; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading catering and support services company is seeking a Contract Manager in Peterborough to oversee IFM contracts with a strong focus on financial management and client partnerships. The role requires over 3 years of senior management experience, innovation in service delivery, and robust client relationship skills. Join a forward-thinking business that values diversity and offers competitive compensation and career advancement opportunities.

Benefits

Competitive salary

Career development opportunities

Qualifications

• 3+ years' senior-level experience managing IFM contracts.
• Experience in invoice validation, budget control, and financial reporting.
• Proven ability to identify innovations for efficiency and profitability.

Responsibilities

• Provide strong commercial and financial leadership of the contract.
• Drive profitability by monitoring financial performance and identifying efficiencies.
• Build trusted client relationships with clear financial insights.

Skills

Commercial leadership

Financial accountability

Client engagement

Change management

Stakeholder management

Education

IWFM qualification or equivalent

IOSH qualification

Job description

Are you a commercially astute leader in Workplace & Facilities Management who thrives on driving financial performance, maximising value, and delivering innovative solutions?

We are seeking a results-focused Contract Manager to take ownership of a key contract, ensuring robust financial management, validating supplier and subcontractor invoices, and supporting our client with innovation that fuels sustainable growth and profitability. Reporting to the Account Director, you will play a pivotal role in shaping strategy, enhancing financial governance, and strengthening client partnerships. In return, we offer a competitive salary, excellent career development opportunities, and the chance to make a measurable impact within a forward-thinking business.

As Contract Manager, you will oversee services delivering IFM solutions with a strong focus on financial stewardship. You will ensure all commercial elements of the contract are effectively managed, invoices are validated, and budgets are consistently achieved or exceeded. Beyond compliance and service delivery, you will proactively identify innovations and efficiency opportunities that improve client outcomes, enhance profitability, and support long-term contract growth.

Key Responsibilities

• Provide strong commercial and financial leadership of the contract, ensuring all invoicing, validation, and budget processes are accurate, transparent, and timely.
• Drive profitability by monitoring and challenging financial performance, identifying cost efficiencies, and developing innovative service solutions.
• Build trusted client relationships by providing clear financial insight, value-added reporting, and strategic support for their workplace objectives.
• Lead and inspire the onsite FM team to deliver high-quality services aligned with SLAs and KPIs.
• Ensure full contractual compliance, statutory adherence, and proactive management of third-party suppliers.
• Produce robust monthly, quarterly, and annual financial and performance reports, with clear recommendations to drive improvement.
• Support business development opportunities through innovative proposals, cost modelling, and strong financial governance.
• Oversee labour strategies, HSE compliance, and business continuity planning with a commercial mindset.

About You

Essential:

• 3+ years' senior-level experience managing IFM contracts with strong financial accountability.
• Demonstrated experience in invoice validation, budget control, forecasting, and financial reporting.
• Proven ability to identify and implement innovations that drive efficiency, growth, and profitability.
• Strong leadership skills with a commercial focus and the ability to influence at all levels.
• Excellent stakeholder management and client engagement capabilities.
• Track record in change management, contract growth, and continuous improvement.
• Sound knowledge of workplace strategies and corporate FM environments.

Desirable:

• IWFM qualification or equivalent (or working towards).
• IOSH qualification.

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!