Fabric Technician

Royal Mail; Newcastle upon Tyne; On-site; GBP 32,000; Full time

Job summary

A major delivery company in Newcastle upon Tyne seeks a Fabric Technician to provide first-class service and ensure safety of customer premises. Responsibilities include acting as the primary contact for customers, solving fabric-related issues, and maintaining health and safety compliance. The ideal candidate will have skills in carpentry, practical experience with building fabric products, and a full UK driving license.

Benefits

22.5 days annual leave plus bank holidays

Standby allowance

Qualifications

• Computer literate, particularly in electronic management systems and email.
• Sound knowledge and practical experience of carpentry and wet trades.
• Full UK manual driving licence with no more than 6 penalty points.

Responsibilities

• Act as the primary contact for end users or main customers.
• Provide knowledge of the Building Fabric industry to customers.
• Apply skills and technical knowledge to solve fabric related problems.
• Ensure compliance with health and safety policies.

Skills

Effective communication skills

Knowledge of Building Fabric products

Practical experience of carpentry and wet trades

Job description

Overview

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

We are now recruiting for a Fabric Technician covering the Newcastle upon Tyne postcode area. Salary - £31,453 per annum, plus standby allowance c£290 per week, when on rota, and appropriate overtime rate when attending the call, 22.5 days annual leave, rising to 25 with 5 year’s service plus bank holidays. Contract Type Permanent, Full time 37 hours 30 minutes per week. Typical attendance will be 08:00 - 16:00 Monday to Friday. The successful applicant will be required to join an out of hours callout rota 1 in 6 weeks covering a wider area (A vehicle will be provided for required travel). Flexibility around attendance is essential.

About the role

You’re the primary for contact with the end users or main customers and will work closely with colleagues including Building Engineering Technicians, Asset Technicians across the business, and with Fabric Team Managers.

You’ll provide knowledge of the Building Fabric industry to the customer, guaranteeing a first-class service is always provided to ensure their premises are secure and safe at all times. You’ll apply your skills and technical knowledge to a range of different situations that require previous experience and judgement to solve fabric related problems or to ensure completion of projects. You’ll ensure full compliance with RMPFS health and safety policies and procedures to ensure safety of colleagues, customers, and the public.

Responsibilities

• Act as the primary contact for end users or main customers and work closely with Building Engineering Technicians, Asset Technicians and Fabric Team Managers.
• Provide knowledge of the Building Fabric industry to customers to guarantee a first‑class service and ensure premises are secure and safe.
• Apply skills and technical knowledge to a range of situations requiring experience and judgement to solve fabric related problems or complete projects.
• Ensure full compliance with health and safety policies and procedures to safeguard colleagues, customers, and the public.

Qualifications

• Computer literate, particularly in electronic management systems and email; effective communication skills to actively listen and transmit important messages to customers at all levels.
• Sound knowledge and practical experience of carpentry and wet trades; good knowledge of Building Fabric products.
• A full UK manual driving licence with no more than 6 penalty points is required.

About Royal Mail Property & Facilities Solutions

Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving. Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

Job reference number 329370