Eyewear Retail Assistant - Customer Care & Optics

Boots; St Andrews; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national retailer in St Andrews is seeking a Retail Assistant to enhance customer experience in their Opticians store. In this role, you'll interact with customers, assist with eye-tests, and manage eyewear sales. Candidates should be passionate about customer care with a desire to learn. The position offers development opportunities and a flexible working environment, making it a great place to grow your career with supportive training programs and comprehensive benefits.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme including holiday buying

Access to free, 24/7 counselling and support

Qualifications

• Experience in a retail or clinical environment is preferred.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Passion for customer care

Desire to learn

Job description

A national retailer in St Andrews is seeking a Retail Assistant to enhance customer experience in their Opticians store. In this role, you'll interact with customers, assist with eye-tests, and manage eyewear sales. Candidates should be passionate about customer care with a desire to learn. The position offers development opportunities and a flexible working environment, making it a great place to grow your career with supportive training programs and comprehensive benefits.