Eye Care Optical Assistant — Customer-Focused, Growth Path

Boots Opticians; Lancaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known optical retailer in Lancaster is seeking an enthusiastic Optical Assistant to join their team. As a key member of the store, you'll engage with customers, assist with eye-tests, and provide tailored eyewear solutions. The role offers a personalized training program and numerous career development opportunities. The ideal candidate will have a passion for customer service and an eagerness to learn. This position accommodates full-time and part-time flexibility.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Experience in a retail or clinical environment is a plus.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A well-known optical retailer in Lancaster is seeking an enthusiastic Optical Assistant to join their team. As a key member of the store, you'll engage with customers, assist with eye-tests, and provide tailored eyewear solutions. The role offers a personalized training program and numerous career development opportunities. The ideal candidate will have a passion for customer service and an eagerness to learn. This position accommodates full-time and part-time flexibility.