Export Coordinator

Lucy Walker Recruitment; Lower Hopton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is seeking an Export Coordinator for a manufacturing company in West Yorkshire. The ideal candidate will excel in customer service and communication, acting as the main contact for international clients. Responsibilities include processing orders, managing export documentation, and ensuring customer satisfaction. The role requires excellent organizational skills and the ability to work in a team-oriented environment. Full training is provided, making this an excellent opportunity for candidates with a strong customer service background.

Qualifications

• Proven record of providing exceptional customer service.
• Experience in a customer service or administrative role.
• Detail-oriented with strong organizational skills.

Responsibilities

• Act as key contact for assigned international clients.
• Process new customer orders and manage documentation.
• Attend production meetings to meet customer requirements.

Skills

Customer service excellence

Excellent communication

Organizational skills

Team player

Job description

Are you an organised and supportive team player looking for your next role in a friendly and mature office environment?

Our client is an established manufacturing company in West Yorkshire, and we are working exclusively with them to add a dedicated Export Coordinator to join their close-knit team. This is a rare opportunity to become part of a fantastic small but successful team. They are a wonderful, supportive, and wholesome group who genuinely enjoy each other's company both inside and outside of work.

The Role

Your main purpose will be to support the sales team by providing exceptional customer service and maintaining regular communication with clients and the wider team.

Your key duties will include:

• Acting as a key contact for assigned international clients.
• Processing new customer orders and issuing invoices/credit notes accurately.
• Creating new products in the system and processing essential export documentation.
• Attending weekly production meetings to ensure customer requirements are met.
• Assisting with the onboarding of new clients, ensuring a smooth and professional experience.
• Providing complete customer service and building strong, lasting relationships.

The Person

To be considered, it is essential that you have a proven record of providing exceptional customer service, be an excellent communicator with the ability to liaise with people at all levels, and have a high attention to detail.

The right person for the team will also be:

• A true team player.
• Experienced in a customer service or administrative role (export experience is beneficial but not essential - full training will be provided).
• Extremely organised, with the ability to prioritise competing tasks and work under pressure to meet deadlines.
• A proactive problem-solver with a keen eye for detail.
• Knowledgeable of international export documents (an advantage, but not essential).

To Apply

If you have the skills and experience outlined above, please send your CV for immediate consideration. This is an urgent role that we are working on with our client. We are unable to reply to every individual application, however if your skills and experience meet the above criteria, we will be in touch within 7 years of your application. Without the above experience, you need not apply.