Experienced Sage Support Consultant

Sage 200; Gateshead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading software support firm in Gateshead is looking for an Experienced Sage Support Consultant. In this role, you will handle customer support calls and provide exceptional service. Knowledge of Sage 200 is essential. The company offers a flexible working policy, opportunities for career growth, and a great team environment.

Benefits

Flexible working policy

Clear growth plan

Supportive team environment

Qualifications

• Must have knowledge of Sage 200.
• Experience in customer support roles.
• Capability to respond to calls via telephone and email.

Responsibilities

• Respond to customer support calls via telephone and email.
• Provide first-class customer service.
• Work as part of the Sage Software support team.

Skills

Knowledge of Sage 200

Excellent phone manner

Teamwork

Good work ethic

Job description

We are on the lookout for an ExperiencedSage Support Consultantto join our team.

As part of our award winning Sage Software support team, you will be required to respond to customer support calls via telephone and email. You will thus need an excellent phone manner and the desire to provide first class customer service.

Again, this is NOT a trainee role, so knowledge of Sage 200 is essential. However, the opportunity to develop your career with our company will be significant as we have a proven track record of internal promotion.

Crucial to all applicants will be enthusiasm, the ability to work as part of a team and a good work ethic.

Why us?

In return we can offer

• a great company with a clear growth plan and the appetite to execute it
• an amazing working environment and team ethos
• plus lots of busy customers to get stuck into immediately.

We like to think it’s also quite a good laugh!

We operate a flexible working policy and, due to the current climate, our support desk is now largely home based. As such, all geographies are welcome.

If you are an experienced Sage 200 support consultant who is bored in your current role, is in between jobs due to the current economic climate or just simply fancy a new challenge, then please get in touch.