Experience Planning & Merchandising Lead — Hybrid

PlayStation; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in entertainment is seeking an Experience Planning & Merchandising Manager in Greater London. This role involves leading the Experience team's merchandising efforts, collaborating with various departments to implement strategically planned customer experiences. Applicants should have over 5 years of relevant experience, strong project management abilities, and proficiency in tools like Wrike and Tableau. Emphasis is placed on analytical thinking and effective communication to enhance customer engagement within the brand.

Benefits

Discretionary bonus opportunity

Private Medical Insurance

Dental Scheme

25 days holiday per year

On Site Gym

Subsidised Café

Free soft drinks

On site bar

Access to cycle garage and showers

Qualifications

• 5+ years in a similar role with in-depth organizational & planning responsibilities.
• Proven record of delivering and building short and long-range plans.
• Strong project management skills with the ability to juggle competing programmes.

Responsibilities

• Lead the creation and maintenance of a clear, visually structured Merchandising plan.
• Collaborate closely with delivery teams to project manage our merchandising activity.
• Perform post-mortem evaluations of plans to identify friction points.

Skills

Project management

Collaboration

Analytical thinking

Communication

Problem solving

Tools

Wrike

Tableau

DOMO

Job description

A global leader in entertainment is seeking an Experience Planning & Merchandising Manager in Greater London. This role involves leading the Experience team's merchandising efforts, collaborating with various departments to implement strategically planned customer experiences. Applicants should have over 5 years of relevant experience, strong project management abilities, and proficiency in tools like Wrike and Tableau. Emphasis is placed on analytical thinking and effective communication to enhance customer engagement within the brand.