Executive - Customer & Billing

Labaid Cancer Hospital; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job description

• Manage patient admission, discharge, and billing processes efficiently.
• Handle patient queries related to billing, charges, and insurance coverage.
• Ensure accuracy and transparency in preparing and reconciling bills.
• Coordinate with clinical, finance, and insurance departments for smooth service delivery.
• Maintain patient confidentiality and compliance with hospital policies.
• Provide excellent front-line customer service to enhance patient satisfaction.
• Monitor outstanding dues and assist in payment collection.
• Support in preparing daily, weekly, and monthly billing reports.