Executive Assistant to Managing Director

Patek Philippe; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury watch manufacturer in London is seeking an Executive Assistant to support the Managing Director. The ideal candidate will manage daily operations, including diary management and coordinating appointments, while ensuring adherence to company standards. Key qualifications include exceptional communication skills, proficiency in Microsoft Office applications, and prior experience in similar roles. The position offers competitive salary and benefits.

Benefits

Competitive salary

Comprehensive benefits

Qualifications

• Previous experience in a similar role is essential.
• Ability to work under pressure in a fast-paced environment.
• Must hold a valid passport.

Responsibilities

• Provide high-level support to the Managing Director.
• Manage diary and appointments for the Managing Director.
• Assist with recruitment processes for new staff.

Skills

French speaking and writing

Exceptional communication skills

Proficient in Microsoft Word, Excel & Outlook

Exceptional customer service skills

Organisational skills

Tools

CRM software

SAP

Salesforce

Job description

Executive Assistant to Managing Director

Patek Philippe is the last family-owned independent Genevan Watch Manufacturer.

We are currently recruiting to fill the following full-time vacancy in our flagship store in New Bond Street, London.

(Full-time, on-site, 5 days per week)

As an Executive Assistant you will provide high level support to the Managing Director with day-to-day operations, diary management and maintaining the smooth running of the Salon, whilst ensuring that the Company’s standard of service is met and adhered to at all times.

Main Duties

• Responding to email and phone enquiries from external and internal clients
• Liaising with Managing Director’s clients as and when required including all VVIP clients
• Diary management and arranging appointments for Managing Director
• Taking minutes at management meetings
• Assisting with the annual Financial, Commercial and IC Brian Budgets
• Assisting the Managing Director with facility and refurbishment projects
• Arranging Travel, accommodation and any other additional reservations for Managing Director
• Assisting with regular reporting to HQ (budgets, monthly reports, fast forecasts etc)
• Managing credit card & petty cash expenses in a timely manner
• Assisting HR with the onboarding and recruitment of new employees
• Communicating with all levels of staff, management and suppliers
• Using all Microsoft packages including Word, Excel & Outlook
• Daily use of CRM software and SAP
• Assisting the Managing Director with any legal queries, Police enquiries etc.
• Organisation of team building exercises and training, including booking venues and travel arrangements
• Arranging Travel, accommodation and any other additional reservations for other members of staff as and when needed e.g. Training seminars
• Arranging travel and accommodation for visitors from HQ
• Assisting Managing Director in all elements of the business, as and when required and requested

What we are looking for

• French speaking and writing skills would be an advantage
• Previous experience in a similar role
• Exceptional communication skills, both written & verbal, and a confident telephone manner
• Exemplary handwriting skills. Calligraphy training will be provided.
• Ability to speak effectively with internal staff, external customers and suppliers
• Ability to read and interpret documents with a technical aspect, such as spreadsheets and invoices
• Ability to write reports and other correspondence, possess proven literacy and numeracy skills
• Have an enthusiastic and positive personality and effectively manage your time and productivity whilst at work
• Ability to work as a self-motivated individual as well as part of a team
• Proven organisational skills, able to work well on your own. Can set and meet deadlines
• Used to working in a very fast paced environment and can manage in pressured situations
• Keeping a high standard of appearance
• Proven & exceptional customer service skills
• Have full knowledge of products, to be able to explain and recommend purchases. Full training will be given for product knowledge
• Proficient in using Microsoft Word, Excel & Outlook is essential. SAP and Salesforce is desirable
• Experience in the Luxury Retail Industry is desirable but not essential
• Must hold a valid passport

Competitive salary + benefits

Please send your CV, covering letter and salary expectations.

CV’s will be reviewed and shortlisted during January 2026*

Due to the volume of applications received, only those selected for interviews will be contacted.

The company carries out DBS, reference and work permit checks during the pre-employment process.

Please note that we do not accept unsolicited CV’s from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.