Executive Assistant

Hermès International; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury retailer in the City of Westminster seeks an Executive Assistant to support the Maison Director and ensure smooth operations. This role involves managing appointments, coordinating travel, and assisting with various administrative duties. Candidates should have a proven track record in executive support, be highly organised, and demonstrate exceptional discretion and interpersonal skills. Embrace the opportunity to contribute to the unique culture of a prestigious brand in a flagship store setting.

Qualifications

• Previous experience in an Executive/Personal Assistant position in a fast-paced environment.
• Proven experience managing and coordinating busy diaries.
• Experience preparing resources for meetings.

Responsibilities

• Manage diary and coordinate appointments.
• Prepare meetings and coordinate travel arrangements.
• Provide ad hoc support to the Maison Management.

Skills

Organisational skills

Discretion

Attention to detail

Excellent interpersonal skills

Flexibility

Tools

Microsoft Office (Excel, PowerPoint, Word)

Job description

Reporting to the Maison Director for our 166 Maison, New Bond Street, the Executive Assistant will provide support on administrative matters to ensure the smooth running of the Maison. They will work closely with the Directors & Store Managers of the Maison, as well as the EA and Office Manager based at head office, in order to contribute to the efficiency and fluidity of the business, coordinating interactions both internally and externally., Assist the Maison & Retail Director

• Manage the diary and coordinate/ reschedule appointments
• Responsible for tasks delegated by the Maison Director
• Able to be discreet as the role will work with sensitive information
• Able to forward plan and work proactively
• Prepare meetings (files, room reservations, meals, materials)
• Book Director travel and expenses
• Support with preparing presentations
• Entering expense commitment requests, receiving them and, if necessary, checking and pre-validating invoices
• Organising trips with clients/friends of the House
• On occasion, participate in meetings and ensure relay of communication
• Ad hoc support to the Maison Management
• Coordinate appointments
• Prepare meetings (files, room reservations, meals, materials)
• Coordinate travel
• Entering expense commitment requests, receiving them and, if necessary, checking and pre-validating invoices
• On occasion provide support to the other Directors within the Maison
• Events & team life
• Ad hoc or recurring organisation of events for Directors - seminars, key visits, celebrations
• Coordinating buying trips to Paris with Retail & Retail Merchandising teams
• Develop and implement strategy for internal gatherings/togetherness moments
• Internal Maison communications
• Job responsibilities and functions are not limited to the above. We as Hermès employees must always ensure that all functions of our position are represented with the highest level of professionalism.
  Previous experience in an Executive/Personal Assistant position in a fast paced, demanding environment
• Can demonstrate high level of trust and discretion
• Proven experience managing and coordinating busy diaries
• Experience preparing resources for meetings and having high attention to detail
• Previous experience with booking and coordinating travel and creating itineraries
• Strong organisational skills, responsiveness, ability to anticipate with a high attention to detail
• Rigour in the follow-up of tasks to completion, ability to manage priorities
• Excellent interpersonal skills: confidentiality, discretion, diplomacy, courtesy, empathy and client centric approach to everything
• Ability to react to unforeseen circumstances and problems with flexibility, agility and a positive mindset
• Can work with a sense of autonomy
• Ability to interact with a variety of internal and external stakeholders, flexing your approach as needed
• Good knowledge of Microsoft Office (Excel, PowerPoint and Word)
• TEAM - Structured, positive attitude and mindset. We value team wellbeing, ensuring Hermès is a place for personable growth and recognition. Warm, friendly and welcoming to all. We are tenacious and open-minded, striving and setting up for success. GROWTH MINDSET - Our colleagues are ambitious, client-orientated and commercially aware. CLIENT EXPERIENCE - New services, new experiences and new ways of working. With a bespoke for few & bespoke for all mindset. Raising the standards in service, beyond our clients' expectations. OPERATING STANDARDS - An operationally complex store, ensuring best practice, working within constraints whilst pushing boundaries to ensure we operate efficiently at this scale.

Be part of something iconic, Hermès GB is opening a brand-new Maison store at 166 New Bond Street, London, a true statement of Hermès. This flagship location represents everything we stand for; it's a bold step forward, an iconic space that will set new standards in experience, innovation, and excellence. In the words of Pierre-Alexis Dumas, Artistic Director - Creation & image, when describing what makes a Maison "A store we call a Maison Hermès is a store that is on such a scale, in its architecture and surface area, that it perfectly embodies the spirit of the Hermès home, as it originally was. So, a Maison Hermès is an embassy, it's a whole World, within which you can discover the culture of Hermès, beyond its products. It is much more than a store." We are looking for a team of individuals who will all play a part collectively in crafting a culture, which emulates all that is unique to Hermes, to London and to the Maison. You will contribute to the Maison by bringing ambition, kindness, tenacity and a strong team spirit. You will be open minded, forward thinking, service and people orientated, showing humility and respect for others.

#LI-AL3A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.