Evening Shift - Multi-Skilled Technician

JLL; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading real estate services firm in London seeks an Evening Shift Multi-Skilled Technician to provide essential maintenance support. This role involves supervising technical staff, ensuring compliance with regulations, and maintaining operational efficiency. The ideal candidate will have over 5 years of experience in building services and strong interpersonal skills. You'll be part of an innovative team in a highly technical environment, with opportunities for professional growth and development.

Benefits

Professional development opportunities

Innovative work environment

Health and safety focus

Qualifications

• Minimum of 5 years’ experience in multi-skilled building services maintenance.
• Ability to manage and prioritise multiple tasks.
• Intermediate skills in Microsoft Office applications.

Responsibilities

• Supervise technical staff for maintenance and operation.
• Ensure compliance with local legislation and procedures.
• Carry out planned maintenance and reactive repairs.
• Maintain records of operations and maintenance activities.

Skills

Strong client relationships

Intermediate Microsoft Office

Workload management

Communication skills

Ownership and initiative

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Evening Shift - Multi-Skilled Technician (Mechanical/Electrical Discipline)

Department/Client Account: Salesforce

Location: Heron Tower

Line Manager: Hard Services Technical Lead

Number of Subordinates: As required

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long‑lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Exciting opportunity to join JLL supporting one of our fastest growing clients in the global tech industry. Situated in the heart of London’s Bishopsgate, the successful candidate will be awarded a unique opportunity to work in one of the most technically advanced facilities in London. As a multi‑skilled technician the role will be to effectively supervise the designated technical staff and deliver the day‑to‑day maintenance and operation of plant or cluster a multi‑skilled engineering team in accordance with the Client Global Reliability programme (GRP).

Essential Duties & Responsibilities

• In liaison with the site Hard Services Manager to ensure the site is operated in accordance with local legislation.
• Accountable for ensuring that planned maintenance activities are carried out in compliance with the tasks as set out and Site SOPs, processes, and any adopted procedures.
• Maintenance of plant and utilities to ensure appropriate and correct operation, to efficiently and reliably operate within specification while ensuring that records are maintained as required by operational, regulatory and statutory practice.
• Identifying, planning and scheduling preventive maintenance (PPM) in all service delivery aspects.
• Producing purchase orders, work order numbers and requisition requirements.
• To be familiar with CMMS systems for the use and issuing of small works and PPM requirements.
• Act as a competent person in attending testing and commissioning with the view to providing feedback on findings and observations.
• Carry out all works in an appropriately health and safety conscious manner following material safety instructions and using permits to work, risk assessments, method statements where appropriate.
• Maintain records pertaining to operations, PPM schedule, reactive maintenance, emergency maintenance systems and other engineering, building fabric records, including operation and maintenance manuals and drawings.
• Provide technical support for projects and assist with commissioning and hand‑over works for plant and user equipment.
• Work alongside the principal contractor to identify training needs.
• Be proactive with regard to preventative/reactive maintenance and out‑of‑scope or project works.
• Adhere to the Maintenance Management system in all engineering practices, including planned and reactive tasks, to meet and exceed the expectations of GRP and agreed service level agreements.
• Undertake small installation works, repairs to mechanical and electrical plant and equipment quality arrangements.
• Develop and maintain standard operating procedures (SOP) and engineering operational procedures (EOP).
• Accountable for ensuring that planned maintenance activities are carried out in compliance with the tasks as set out and Site SOPs, processes, and any adopted procedures. (repeat)
• Maintenance of plant and utilities to ensure appropriate and correct operation, to efficiently and reliably operate within specification while ensuring that records are maintained as required by operational, regulatory and statutory practice. (repeat)

NOTE: All details are provided for guidance only and do not necessarily limit the responsibilities and accountabilities of the role.

Additional Duties & Responsibilities

Assisting the JLL Engineering Team – skills and performance in conjunction with the site team.

• Able to work shifts on occasions out of hours.
• Subject to an on‑call rota out of hours if required.

Health and Safety

All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.

Experience

Minimum of 5 years’ experience in a multi‑skilled building services maintenance contracting environment.

Skills

• Ability to build and maintain strong client relationships.
• Intermediate Microsoft Office experience (Excel, Word, Outlook, Teams, One Drive, Google Drive/Sheets) required.
• Ability to manage and prioritise workload.
• Team player, hard worker, good interpersonal skills, ability to communicate well in both oral and written reports.
• Ability to display initiative, confidence, and professionalism in all dealings.
• Ability to take ownership, passion to win, and a growth mindset.

Competencies

• Health, Safety Environment – effectively manages HSE aspects within the business, ensuring compliance and welfare of team members.
• Proven self‑starter that consistently delivers to outcome specifications.
• Focused on continuous growth – focus on their own professional development and learning.
• Interpersonal Skills – excellent interpersonal skills with ability to network at all department levels, team player with proven problem‑solving skills.
• Self‑Drive – driven to meet deliverables of the role, manage time effectively.
• Obtaining Results Through People – supports, challenges, and develops others so that they can give their best and deliver against expectations.
• Drive For Excellence – manages activities to ensure high standards are achieved in all areas of their role.
• Teamwork – lead a team to maximise their contributions and effectiveness, influencing personal commitments.
• Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.
• Planning, Organising & Executing – plans, organises and schedules activities and resources, monitoring the execution against timescales and plans.
• Risk Management – effectively manages risks and ensures that the interests of the business, others and self are protected.
• Customer Awareness – effectively manages relationships in the supply chain, responsive to the needs of the customer, aims to deliver customer satisfaction.

Location

On‑site – London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.