Evening Room Attendant

Nobu Hotel Portman Square; City Of London; On-site; GBP 31,000 - 37,000; Full time

Job summary

A luxury hotel in London is seeking an Evening Room Attendant to create a serene environment for guests during evening hours. This role includes preparing rooms to the highest standards, responding to guest requests, and maintaining housekeeping supplies. Ideal candidates will have experience in luxury hospitality and a passion for guest service. Join a globally recognized brand with opportunities for personal and professional growth.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties worldwide

Discounted Pilates classes and wellness treatments

Innovative learning and development programs

Exciting wellness and volunteering initiatives

Up to 33 holiday days through length of service

Life Assurance Scheme

Cycle to Work Scheme

Discounts on all food and beverage

Free meals while on duty

Qualifications

• Experience in housekeeping within a luxury hospitality environment.
• Proactive attitude with a passion for creating exceptional guest experiences.
• Attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Prepare and refresh guest rooms to the highest standards during evening service.
• Ensure rooms meet Nobu’s exacting requirements before sign-off.
• Respond promptly and professionally to guest requests.
• Record and communicate guest preferences for personalized experiences.
• Report maintenance issues quickly and accurately.
• Maintain housekeeping supplies and equipment with care and efficiency.
• Support and mentor new team members.
• Attend team briefings and contribute ideas for continuous improvement.
• Demonstrate a proactive approach to work and guest care.
• Uphold safety procedures and statutory standards.

Job description

Job Ref: NOB2546 Branch: Nobu Hotel London Portman Square Location: London Portman Square, West London Salary/Benefits: Up to £37,000 including Rooms Service Charge and Benefits Contract type: Permanent Hours: Full Time Hours per week: 40 hours per week Posted date: 26/11/2025 Closing date: 28/12/2025

The Role

Evening Room Attendant

As an Evening Room Attendant at Nobu Hotel London Portman Square, you’ll play a vital role in creating a serene and luxurious environment for our guests during the evening hours. Working from 2:30 pm to 11:00 pm, you’ll ensure every room is prepared to perfection, every detail reflects Nobu’s crafted approach, and every guest feels truly cared for.

Why This Role is Different

This is an opportunity to join one of London’s most iconic luxury hotels and be part of a globally recognised brand. You’ll work in a dynamic, fast‑paced environment where precision and pride matter, with opportunities to learn, grow and progress within the wider Nobu portfolio.

• Prepare and refresh guest rooms to the highest standards during evening service
• Ensure rooms meet Nobu’s exacting requirements before sign‑off
• Respond promptly and professionally to guest requests
• Record and communicate guest preferences for personalised experiences
• Report maintenance issues quickly and accurately
• Maintain housekeeping supplies and equipment with care and efficiency
• Support and mentor new team members, fostering collaboration and excellence
• Attend team briefings and contribute ideas for continuous improvement
• Demonstrate a proactive, positive approach to work and guest care
• Uphold safety procedures and statutory standards at all times
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro

What We’re Looking For

You bring experience in housekeeping within a luxury hospitality environment and thrive in a role where precision and speed matter. You have an eye for detail, a passion for creating exceptional guest experiences and a proactive attitude that sets you apart. If you want to challenge yourself and grow in one of London’s leading lifestyle hotels, this is your opportunity.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel‑wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development programs
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting‑edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.