EV Fleet Client Success Manager — Strategic Accounts

Octopus Energy; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading energy firm in Greater London is seeking a Client Success Manager to join its Fleet team. You will act as the primary point of contact for large fleet clients, ensuring a world-class client experience while supporting their transition to sustainable energy. This role requires strong communication skills, adaptability in a fast-paced environment, and a passion for delivering exceptional client service. If you thrive in high-growth settings and enjoy relationship management, we'd love to hear from you. Competitive salary and unique culture included.

Benefits

Flexible salary discussion

Great work culture

Employee benefits

Qualifications

• Ideally minimum one year's experience in a similar/client-facing position.
• A genuine passion for delivering awesome client experiences and driving sustainability.
• Ability to manage multiple priorities.

Responsibilities

• Act as primary point of contact for fleet clients.
• Deliver regular reporting on electrification progress.
• Manage hand-off from Sales to Success smoothly.

Skills

Client-facing experience

Excellent written communication

Detail-oriented

Fast-paced environment adaptability

Operations experience

Job description

A leading energy firm in Greater London is seeking a Client Success Manager to join its Fleet team. You will act as the primary point of contact for large fleet clients, ensuring a world-class client experience while supporting their transition to sustainable energy. This role requires strong communication skills, adaptability in a fast-paced environment, and a passion for delivering exceptional client service. If you thrive in high-growth settings and enjoy relationship management, we'd love to hear from you. Competitive salary and unique culture included.