ETRM Customer Success Manager - Hybrid Role

Bramwith Consulting; Greater London; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A growing software company in Greater London is seeking an ETRM Customer Success Manager to enhance client satisfaction and support existing clients in a hybrid work model. The ideal candidate will have a background in energy or commodity trading and experience in client-facing roles, ensuring effective communication skills and problem-solving abilities are utilized. This is a junior role, offering a competitive salary of £50-65k plus bonus and benefits.

Benefits

Bonus

Benefits

Qualifications

• 2-5 years of experience in an E/CTRM BA or Support role or as a Trade Support Analyst.
• Strong background in energy or commodity trading.
• Willingness to engage with internal teams and manage client relationships.

Responsibilities

• Ensure client satisfaction and solve problems for existing clients.
• Liaise with internal teams when necessary.
• Work in a highly client-facing and relationship-focused role.

Skills

Communication skills

Customer relationship management

Problem-solving

Job description

A growing software company in Greater London is seeking an ETRM Customer Success Manager to enhance client satisfaction and support existing clients in a hybrid work model. The ideal candidate will have a background in energy or commodity trading and experience in client-facing roles, ensuring effective communication skills and problem-solving abilities are utilized. This is a junior role, offering a competitive salary of £50-65k plus bonus and benefits.